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3732 Results from /retail

Dirk Emminger

Dirk Emminger Managing Director at knowing finance

The Evolution of Trust: How to Build Confidence in AI-Based Financial Services (A3)

Traditionally, trust in the financial sector was based on personal relationships and company figures. The direct contact with advisors in a branch office, the opportunity to ask questions, and making decisions together with a human created a sense of security. However, with the increasing integration of AI in financial services, this dynamic is c

/ai /retail Innovation in Financial Services

Luke Allchin

Luke Allchin Director - North America at RFI Global

The Future Is Hybrid: Meeting Consumers’ Evolving Financial Advisory Needs

US households are grappling with financial challenges at levels unseen since the 2008 financial crisis. Inflation, fluctuating markets, and economic uncertainty have forced many people to re-evaluate their financial plans, explore new financial products and even switch their financial providers. Yet, despite the rising need for financial advice, f...

/wealth /retail Banking Strategy, Digital and Transformation

Tim Simon

Tim Simon CEO at Madiston plc

UK Credit Union lending at highest level on record - can their tech cope?

As The Association of British Credit Union declares in its vision statement: “Credit Unions will become the primary source of affordable, high quality and ethical financial services for the people of Great Britain”. To achieve that, they will need affordable, high quality tech. According to statistics released by the Bank of England on 30 August 2...

/retail /inclusion Banking and Lending Solutions

Alex Kreger

Alex Kreger Founder & CEO at UXDA

What if we add sex to financial products like Steve Jobs did?

Modern financial products need more than functionality—they need emotional appeal and user engagement. This principle is especially crucial in financial services. Successful financial apps like Revolut and Cash App thrive by creating charming customer experiences (CX) in banking that go beyond basic functionality. In this article, we will look at

/people /retail Innovation in Financial Services

Steve Morgan

Steve Morgan Banking Industry Market Lead at Pegasystems

AI code generation – what do banks need to know and beware?

In the ever-evolving landscape of financial technology, artificial intelligence (AI) has emerged as a largely transformative force. As banks seek to innovate and improve efficiency, AI-driven code generation represents one of the most promising advancements. However, whilst this technology offers significant opportunities, it also introduces new c...

/ai /retail Artificial Intelligence

Jelle Van Schaick

Jelle Van Schaick Head of Marketing at Intergiro

How to Start a Neobank in 2025: A Step-by-Step Guide for Entrepreneurs

Neobanks have quickly become a driving force in response to the growing demand for personalized, digital-first banking services. With nearly 400 million users projected by 2028 (Statista), there’s never been a better time to shape the future of banking. And with the right approach, entering the market in 2025 can be incredibly rewarding. In this b...

/retail /startups Embedded Finance

William Waid

William Waid CPTO at FICO

Reducing Uncertainty to Improve Customer Decisions

Consistently making better, faster decisions leads to better and more competitive business outcomes. Better customer experiences, retention, customer satisfaction and lifetime share-of-wallet are the goals. Unfortunately, this can be a case of easier said than done. Improving decision-making requires certainty, and that takes effort, innovation and...

/retail Analytics in Banking

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Nagging Harald

Some of my readers have probably wondered how this Harald always manages to go on and on about various digital services. The main reason is that my mission starting in the mid70s at Union Bank of Finland (now Nordea Bank) has been to participate in building digital infrastructures that benefit society-at-large and to promote the actual taking-into-...

/retail /identity Innovation in Financial Services

Dirk Emminger

Dirk Emminger Managing Director at knowing finance

Competition and Cooperation: In an AI-Dominated World (A2)

Over the past ten years, the banking industry has undergone significant change. New technologies, the growing influence of Fintechs, and the involvement of Big Tech in financial services have transformed traditional banking. At the same time, we see rising customer demands: fast, personalized, and digital services are now a must. The central thes

/ai /retail Innovation in Financial Services

Jelle Van Schaick

Jelle Van Schaick Head of Marketing at Intergiro

What the Hell is White Label Banking? And What Is It Not?

Imagine running a fast-growing e-commerce business, and your customers are asking for more than just products—they want a full financial experience with your brand. They want branded checkouts, payment cards, or even a loyalty-driven debit card. But here’s the problem: you’re not a financial institution (FI). So how do you offer these services? T

/retail /startups Embedded Finance

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