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The new year brings interesting areas to understand and prepare for, especially if your business is positioned to take advantage of innovation in payments. By no means exhaustive, here are some develo...
The start of a new year is a natural time to consider what lies ahead. Here, we look at four key themes in corporate payments: Authorised Push Payment (APP) fraud, operational resilience, generative A...
The landscape of brand-customer relationships has shifted dramatically over the past few years, and there’s no question that customers today wield unprecedented power in this space, demanding more tha...
Every business inevitably engages in a checkout journey. In B2B contexts with low-volume but high-value transactions, this can be a lengthy, manual process. Nevertheless, the same three key steps can ...
In the UK, 2023 was dominated by the continued impact of the cost of living crisis and rising inflation, leading to tighter budget restraints and growing consumer demand to have more control over thei...
“Hard times create strong men, strong men create good times, good times create weak men, and weak men create hard times.” This quote from author G. Michael Hopf (which in modern terms obviously relate...
A year ago, I believed UK Open Banking payments were on a roll. Total payment initiations for 2022 were 68 million payments, an increase of 171% over 2021, showing a strong foundation for Open Banking...
Financial institutes, that are looking to capitalize on ecosystem-based opportunities, require robust systems and services addressing security, resiliency, scalability, and agility requirements. Moder...
2023 saw the payment industry in a whirlwind of innovation, with open banking on the rise, BNPL facing regulatory scrutiny, and the war for digital wallets intensifying. As we peer into the future, 20...
Generative AI made a huge impact in 2023 – with the majority of financial services recognizing its potential to offer wide-ranging benefits and moving quickly to start exploring its implementation wit...
Keeping up with banking trends is not easy, especially when the competition is so tough, and the trends are ever developing. In this article, we look at some of the top trends banks should be explorin...
Citizens - at home and at work - will get accustomed to get all sorts of credentials to their identity wallets. One important life event for the citizen at home is the job application and at work the ...