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338 Results from /people

Ritesh Jain

Ritesh Jain Founder at Infynit / Former COO HSBC

Modernisation Missteps: The Future Is Built, Not Patched

By Dr. Ritesh Jain For over two decades, I have had a ringside view of industries valiantly grappling with one of the most intractable quandaries of our time: legacy modernisation. Whether one observes banking, retail, healthcare, or manufacturing, the narrative remains dishearteningly familiar. Organisations, often in the throes of optimism,

/people /predictions Fintech

Matt Ryan

Matt Ryan Chief Transformation Officer at Reef

Building Relationships with the Next Wave of Investors

Millennials have long been touted as avocado-eating, Instagram-obsessed youngsters. The reality however is that in 2024 the age group is now up to the age of 43, which means they now make up a powerful segment of the investing population. As they reach their peak earning years, their influence is reshaping investment management. Traditionally, inv...

/people /wealth

Prashant Bhardwaj

Prashant Bhardwaj Innovation Manager at Crif

Banks vs. Gen Z Expectations in 2025: A Roadmap for Bold Leadership

As Generation Z enters the financial world, banks face an unprecedented challenge: adapting to the expectations of a tech-savvy demographic while maintaining their existing customer base. With over four million Gen Z members projected to open new bank accounts each year through 2026, financial institutions must innovate to capture this emerging ma

/people /inclusion Banking Strategy, Digital and Transformation

Prashant Bhardwaj

Prashant Bhardwaj Innovation Manager at Crif

Are Financial Institutions Doing Enough to Meet Customer Expectations in the Digital Age?

In today’s rapidly evolving digital landscape, customers' expectations of financial institutions have reached unprecedented heights. With technology reshaping how we interact with banks, consumers demand seamless, personalized experiences catering to their needs. This article, supported by compelling statistics and insights, explores whether bank

/people /inclusion Digital Banking Trends

Alex Kreger

Alex Kreger Founder & CEO at UXDA

The CX Roadblock No One Talks About: Overcoming Self-Deception in Banking

Financial companies and banks worldwide are investing heavily to deliver the best possible customer experience and innovation to banking. They recognize the importance of meeting customer needs and staying competitive in a digital financial landscape. Despite these genuine efforts, many banks struggle to achieve the desired results. The culprit? S...

/people /retail Innovation in Financial Services

Kyrylo Reitor

Kyrylo Reitor Chief Marketing Officer at International Fintech Business

10 mistakes when registering international companies and how to avoid them

Expanding a business internationally can be a lucrative venture, but it's essential to navigate the process carefully to avoid common pitfalls. Here are ten mistakes companies often make when registering internationally and how to prevent them: Inadequate Market Research: Failing to conduct thorough market research can lead to costly mistakes. Unde...

/people /wholesale Business

Prashant Bhardwaj

Prashant Bhardwaj Innovation Manager at Crif

From Legacy to Innovation: Banks' Path to Cloud, AI, and Quantum Computing

As the financial landscape rapidly evolves, traditional banks face the challenge of transforming their legacy systems into innovative powerhouses. The journey up the stairway of technological advancement—cloud computing, generative AI, and quantum computing—marks a crucial path for banks striving to remain relevant and competitive. Cloud Computin

/ai /people Artificial Intelligence and Financial Services

Anton Roe

Anton Roe CEO at MHR

Innovation for the sake of it is detrimental to business growth

The finance team sits at the heart of a business's development. To maintain growth, this department has a central role to play in making sure the organisation's wider objectives and goals ladder up to growing revenue and profit. However, the finance team can sometimes be seen as a blocker across the company. Money is often the difference between w

/people Innovation in Financial Services

Alex Kreger

Alex Kreger Founder & CEO at UXDA

What if we add sex to financial products like Steve Jobs did?

Modern financial products need more than functionality—they need emotional appeal and user engagement. This principle is especially crucial in financial services. Successful financial apps like Revolut and Cash App thrive by creating charming customer experiences (CX) in banking that go beyond basic functionality. In this article, we will look at

/people /retail Innovation in Financial Services

Erica Andersen

Erica Andersen Marketing at smartR AI

The State of AI: Challenges, Adoption, and Future Prospects

The artificial intelligence (AI) landscape has experienced rapid evolution in recent years, with investments far outpacing short-term revenue expectations1. This disconnect has led to a complex situation where tech giants and startups alike are facing challenges. Major companies like Cisco, Intel, and Dell have announced layoffs, while numerous

/ai /people Artificial Intelligence and Financial Services

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