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Latest /ai expert opinions

Retired Member

Retired Member 

Human 'I': The key to conversational AI in banking

Think chatbots, intelligent virtual assistants, and digital employees. These and other related technologies enable computers to engage in dialogue with people in natural ways using conversational artificial intelligence (CAI). For banks, CAI makes it possible to respond to customers’ questions more quickly, cost-effectively, and consistently than t...

/ai /retail Artificial Intelligence and Financial Services

Debbie Green

Debbie Green VP of Applications at Oracle

Putting humans at the helm of finance innovation

As technologies such as 5G, IoT and AI are rolled out across industries, old business models are being overturned and new ones created, all in the name of progress. Even the most established industries run the risk of being significantly weakened, or even made redundant – so organisations will have to embrace change to survive. Business agility i...

/ai Finance 2.0

David Ratnage

David Ratnage Commercial Lending Director, Capital Markets at FIS

Choose Change for Faster, More Accurate Credit Decisions

When you're assessing the creditworthiness of borrowers, you need technology to help you not only do it efficiently and get it right but also give you flexibility. So, is your credit assessment solution giving you the freedom of choice – or could it be time for a change? The commercial lending ecosystem itself is evolving rapidly, with the demand ...

/ai /wholesale Artificial Intelligence and Financial Services

Vikas Seth

Vikas Seth Chief Product Officer at IDnow Gmbh

C'mon UBER, You can still lead by Example

Even though UBER being banned from London is old news (from 3 months ago), this is still quite relevant nowadays https://www.bbc.com/news/business-50544283 The reason as stated in new articles was that UBER had some fake drivers (either holding invalid licenses or not insured) going through verification process successfully. The fact that fraud i...

/ai /crime Biometrics

Shirish Netke

Shirish Netke President at Amberoon

US Treasury's Strategy 2020 - A Risk-based Approach to AML

Last week, the US Department of Treasury published its 2020 Strategy document that "employs a whole-of-government approach to guide the public and private sectors in addressing 21st century illicit finance challenges." The report highlights the risk-based approach as central to the 2020 Strategy. The report classifies vulnerabilities a...

/ai /crime Banking Regulations

Boris Huard

Boris Huard UK&I Managing Director at Experian

Four factors businesses need to consider when it comes to automation and decisioning

As we enter a new decade, many financial providers plan to harness the power of automation and invest in advanced analytics such as Machine Learning and Artificial Intelligence to help transform their processes. With this transformation, many are currently investing in major projects to bring together disparate data sources together into one cohere...

/ai

René Hendrikse

René Hendrikse Vice President & Managing Director, EMEA & LATAM at Mitek

Curing the KYC compliance challenge with AI

Jokingly dubbed "deal prevention units" by some front-office staff, compliance teams now have the third most-stressful City jobs after that of an investment banker and a trader. Pre-crisis, pre-Brexit and pre-cybercrime, compliance used to be (almost!) a stress-free job with regular hours. As regulatory pressure intensifies and personal ...

/ai /regulation Financial Services Regulation

Retired Member

Retired Member 

It’s hard to run if you can’t walk - laying the foundation for the future of finance

This is the second in a series of three blog posts which looks at how a digital finance transformation enables a future-ready finance department - one that can use data, technology and human talent to go beyond governance to provide commercial leadership to the business. In this series I outline how a digital finance transformation enables efficie...

/ai /regulation Banking Strategy, Digital and Transformation

Henry Iversen

Henry Iversen Chief Commercial Officer and Co-Founder at Boost.ai

Conversational AI and the future of financial advice

Co-authored with Ramtin Matin, Lead Technological Strategist, SpareBank 1 SR-Bank Artificial intelligence is one of the key components behind the digital revolution in the banking and finance sector. From fraud protection to customer service, there is a seismic shift in how these companies are using technology—

/ai /wealth Artificial Intelligence and Financial Services

Retired Member

Retired Member 

Four DevOps Trends for 2020

Last year, I put together a few thoughts on what I saw as the emerging DevOps trends for 2019. As we enter a new year and decade, I thought it might be useful to do the same for 2020. A common theme in this year’s trends concerns the way in which firms are dealing with delivering services at scale in the cloud, which I think could be a grand tren...

/ai /devops Innovation in Financial Services

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