Retired Member
It’s all about data ecosystems… There’s a long tradition of using time in the bathroom to think and reflect. For the ancient Greek mathematician Archimedes, his understanding of how to measure volume fell into place when he was in the bath. For me, my most recent eureka moment came while I was brushing my teeth. I had just bought a new, wifi-enabl...
16 October 2017 /ai /retail
Freddie McMahon Director Strategy and Innovation at DF2020 Ltd
DBS Bank has been recognised as the Bank of the Year, Asia by The Banker, a member of the Financial Times Group, and Best Bank in Asia-Pacific by Global Finance. The bank has also been named "Safest Bank in Asia" by Global Finance for nine consecutive years from 2009 to 2017. Many banks have been closing branches. As a consequence, we ...
13 October 2017 /ai /regulation Fintech
Mark Jackson Managing Director - Product & Capabilities at Valuedynamx - a Collinson Company
With the evolution of digital banking, there are fewer opportunities for face-to-face interactions with customers. Is it therefore becoming harder to drive customer devotion, attracting and retaining loyal customers in this era of digital self-service? Banks are investing huge amounts of capital in digital capabilities such as chatbots, artificial...
12 October 2017 /ai /retail
The Malaysian RHB Banking Group has launched a chatbot via the RinggitPlus comparison website. The chatbot is a blend of an “advisor” and “salesperson” for consumers applying for a personal loan. During the conversation the chatbot co-ordinates all the necessary information and communicates eligibility via SMS. The RHB Banking Group targeted ...
29 September 2017 /ai /regulation Fintech innovation and startups
Vaibhav Grover Senior Director at Sutherland
Banks across the globe are investing big dollars into Intelligent Bots. HSBC has recently announced a low-cost online investment service that uses algorithms to match customers to an investment portfolio. American financial services provider Raymond James Financial said it would offer bot-advisers to clients by the year end. NatWest recently laun...
28 September 2017 /ai /retail Disruption in Retail Banking
Ivy Schmerken Editorial Director at FlexTrade Systems
As consumer technologies rapidly evolve, some are speculating that augmented reality could be the next big thing to transform the trader’s work space. Financial services firms are already looking at bringing augmented reality into the trading room to help traders to interact with complex data sets and to collaborate with clients remotely. While vir...
26 September 2017 /ai
Breana Patel CEO | Thought leader in Bank Risk & Regulations at Bonova Advisory | Risk &Regulatory Advisory
Over the years, digital technologies have found their way to many business areas within banking and finance. This is true now more than ever before, with specific technologies like Block-chain, Crypto currency, Robo Advisory etc being sought after by most financial firms. To adapt to the customer’s needs and expectations firms have been provoked
23 September 2017 /ai Trends in Financial Services
The recent OCED (Organisation for Economic Co-operation and Development) “Compendium of Productivity 2017” publication showed global growth, measured by GDP (Gross Domestic Product), should rise from 2.1% in 2016, to 3.5% in 2017, and 3.7% in 2018. Though this is good news, these growth numbers are below those before the financial crises started i...
22 September 2017 /ai /regulation Futuristic Banking
Luke Trigg Co-founder at Logical Construct
The legal industry is ripe for an injection of modern technology and that has not gone unnoticed by myriad start-ups all vying to bring the revolution. Creating better ways of doing things is often the easy part; the culture shift required for adoption is much harder, particularly when dealing with a profession steeped in tradition. The question be...
14 September 2017 /ai /regulation Fintech innovation and startups
Anjani Kumar Principal Consultant - FS Risk & Compliance at Infosys Limited
In an earlier article entitled “The unquenched longing for a transformed KYC-AML solution” I had talked about the key challenges that financial institutions (FIs) have been facing with regards to their current Know Your Customer (KYC) and Anti-Money Laundering (AML) operations. In order to overcome these considerable and lingering challenges, it h...
11 September 2017 /ai /regulation Banking Architecture
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