491 Results from /ai
Tom Blacksell Managing Director B2B at Experian
We continue to live through a period of significant economic and political uncertainty and that is putting extra pressure on organisations to make more efficient and effective decisions. Acquiring a more sophisticated view of our customers behaviour and the markets we serve is critical, if we are going to survive and thrive in these unpredictable ...
11 June 2019 /ai Innovation in Financial Services
Ron Cogburn CEO at Exela Technologies
"In this world there is always danger for those who are afraid of it." George Bernard Shaw This article is a reprint from my recent article for the Forbes Technology Council Innovation is often framed as a eureka moment, but really, it’s more of an iterative process based on short-term needs. I’ve seen this time and again in the world...
10 June 2019 /ai Innovation in Financial Services
Keith Stonell Managing Director, EMEA at Guidewire
Fraud is an ongoing headache for the insurance industry. The Association of British Insurers reported that the industry detected 113,000 dishonest insurance claims in 2017, equating to a value of £1.3bn. The total number of detected insurance frauds, which also accounts for practices such as lying when applying for cover or ‘ghost broking’, was o...
10 June 2019 /ai Fintech
Retired Member
Its seems that the hot topic in financial circles these days is artificial intelligence (AI), specifically voice-based apps. Some of this is driven by the fact that Google and Amazon are leading the charge in that direction in shopping, music and entertainment. But the fact is, if this nut can be cracked for banks and credit unions, it could be a g...
06 June 2019 /ai Fintech
Konstantin Rabin Head of Marketing at Kontomatik
When thinking of AI in the context of banking, many people immediately start considering the uses of it to be either customer related or somehow used for optimization processes. Even when considering the security applications of AI, the primary purpose that banks think of applying the technology to becomes fraud prevention when in lending operatio...
05 June 2019 /ai /security Information Security
David Villaseca Global Head of CX, Marketing & Sales at Oracle Financial Services Group
In the era of “Intelligent Banking”, banks are applying AI and autonomous solutions to grow margin and revenue using the most effective channels. Leveraging their data, they hyper-personalize communications and systematically maximize sales conversion. “Intelligent Sales” is not just about business growth, but also about being relevant to their cu...
31 May 2019 /ai Digital Sales
Artificial intelligence (AI) is being used throughout digital transformation initiatives and is changing how banks perform client on-boarding, anti-money laundering (AML) and know-your-customer (KYC) compliance. Additionally, for the purposes of anti-money laundering, artificial intelligence systems can mine large amounts of transaction data and i...
24 May 2019 /ai /regulation Banking Strategy, Digital and Transformation
Andrew Beatty Head of Wealth, Retirement & International at FIS
With high-tech Conversational Banking platforms, the art is designing a great experience centered on words – written and spoken. This represents a shift from traditional design (which focuses on content, graphics, and buttons) to recognizing what a customer is asking, maintaining the context of the conversation, providing relevant responses, and p...
23 May 2019 /ai Disruption in Retail Banking
Fintech companies are well known for disrupting the banking industry and forever changing the way it operates. Now these organisations must embrace technologies like Artificial Intelligence (AI) and voice recognition to transform the way they communicate with their customers. When consumers ring businesses it is more often than not because they ha...
21 May 2019 /ai Banking Strategy, Digital and Transformation
Chris Principe CEO at APB, Inc.
System D: The Gray Economy System D is the underground or gray economy where approximately 20% of the world’s population works and is about 20% of the world’s total economic activity. The term System D is adapted from the French word débrouillard. A débrouillard is a resourceful and self-reliant person that can figure out how to get what they need ...
20 May 2019 /ai Banking Strategy, Digital and Transformation
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