1062 articles tagged with this keyword
News/Branch banking
National Australia Bank is to shed more than 10% of its workforce, cutting around 4200 positions globally, under a sweeping cost-cutting programme that involves back office redundancies in Australia and branch closures in the UK.
11 May 2005
Spanish savings bank Caixa Galicia has signed a contract with Cisco Systems and BT for the provision of a secure IP-based voice and data network.
13 April 2005
US banks are missing a significant opportunity to increase sales because of ineffective marketing at branches and call centres says Accenture
06 April 2005
US-based Citizens Bank is rolling out Getronics' Web-based retail banking software, Globalfs, across its 1500+ branches.
30 March 2005
Over half of UK consumers are unhappy about banks outsourcing customer contact centres to cheap offshore locations, according to research conducted by Fujitsu Services.
22 March 2005
Banco Santander Totta, the Portugal-based arm of Spanish financial services giant Santander Group, has contracted with IBM for outsourced IT services.
21 March 2005
US banking group Wells Fargo says its entire network of over 6200 cash machines is now Web-enabled.
02 March 2005
US bank Wells Fargo is deploying Carreker Corporation's Source Capture Branch OTC software to enable counter staff across its 3300 branches to capture cheque images.
08 February 2005
National Australia Bank is to overhaul its UK banking operations, cutting costs and streamlining back office processes at its Yorkshire Bank and Clydesdale Bank franchises.
07 February 2005
IBM has won a contract to provide Allied Irish Bank (AIB) with software and managed services including its Lotus iNotes browser-based collaboration and messaging product, which will be rolled out to 12,500 bank staff over the coming year.
18 January 2005
Around a third of UK consumers cite security fears as the main reason for not using the Internet to manage their finances, according to research conducted by BT.
11 January 2005
Alliance & Leicester is using technology from Thunderhead to automate the creation and assembly of new customer, personal loans and current account documentation in print and via multiple electronic channels.
06 December 2004
Canadian financial firm Northern Trust is to implement a new branch teller system from Dutch vendor Getronics under an initiative to improve customer service and introduce over-the-counter cheque image capture.
16 November 2004
The UK's bank branches are the most crowded in Europe, serving on average over 5000 people per site - more than five times the average in Spain - according to the latest research from Datamonitor.
10 November 2004
Consumer acceptance of remote, direct banking methods for day to day transactions is set to accelerate, according to a new report, 'Banking 2020: Future Trends', commissioned by Alliance & Leicester.
11 October 2004
Swedish bank Svenska Handelsbanken is implementing Net-centric thin client technology from Wincor Nixdorf to remotely access and control peripheral systems - such as printers, card readers and safes - across its branches.
06 October 2004
In one of the largest VoIP implementations of its kind, Bank of America has begun deployment of Cisco Internet Protocol (IP) telephones across 180,000 desktops at its 5800 branches and office locations in the US.
29 September 2004
ING has opened a self-service branch in Romania equipped with Wincor Nixdorf's ProCash 3100 cash recycling system and ProConsult 2000 self-service system.
22 September 2004
French retail bank Crédit Agricole du Morbihan has contracted with Diebold for the supply of the vendor's Opteva 560 cash machines.
17 September 2004
UK bank Abbey is using technology from Psytechnics to monitor and maintain agreed service levels for its new BT-supplied IP-based telecommunications infrastructure.
16 September 2004
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