Branch banking

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/Branch banking

Commonwealth Bank strategic review puts emphasis on IT

The Commonwealth Bank of Australia (CBA) is renegotiating its IT outsourcing contract with EDS as it looks to implement a new business plan that will see it redirect up to $200 million of annual spending to its capital expenditure budget.

/Branch banking

Retail banks optimistic about growth prospects

Four out of five retail banks project annual growth of more than five percent over the next few years, according to research by Accenture, and are actively investing in new technology to strengthen their cross-selling capabilities.

/Branch banking

Halifax creates 1500 jobs in new branches

UK banking group HBOS is to open 100 new Halifax branches over the course of the next five years in a move that will create 1500 new jobs.

/Branch banking

Alliance & Leicester to introduce two-factor authentication

The UK's Alliance & Leicester has set out plans to introduce two-factor authentication for all Internet banking users by next month.

/Branch banking

One in five bank branches closed

Banks and building societies in the UK have closed one in five branches in the last ten years despite research showing that the majority of customers still prefer to do their banking at a branch.

/Branch banking

Barclays dispenses with ATMs - and other user-unfriendly language

Barclays Bank is dispensing with the US acronym ATM and other user-unfriendly language and practices as part of a major revamp of 1500 of its UK branches.

/Branch banking

First National Bank selects Finantix software for branch renewal

South Africa's First National Bank (FNB) is implementing Finantix's J2EE component-based technology to revamp its network of 600 branches.

/Branch banking

Dutch bank Van Lanschot signs for Siebel CRM system

Dutch private and commercial bank Van Lanschot is rolling out CRM technology from California-based Siebel Systems to 700 staff across its branch network.

/Branch banking

Growing demand for mobile banking - BT

Around a third of UK customers want financial firms to deliver text and e-mail-based mobile banking services so they can access account information on the move, according to research published by The Henley Centre and commissioned by BT.

/Branch banking

A&L direct strategy leads to new concept branch

The UK's Alliance & Leicester has opened the first of its new concept branches, part of a direct banking strategy it is implementing in a bid to cut costs.

/Branch banking

JPMorgan Chase selects Verifone for customer ID pilot

JPMorgan Chase has contracted with Verifone for the supply of the vendor's PIN-based validation terminals, which it will use to verify customers at its branch counters.

/Branch banking

Branches back in fashion as online growth slows

Over half of UK consumers still visit a bank branch each month, according to a study from Forrester Research, which also shows that ATM and Web banking growth has slowed in the past year.

/Branch banking

Barclays hires Washington Mutual's Deanna Oppenheimer for retail revamp

Barclays Bank has hired Washington Mutual veteran Deanna Oppenheimer to help with the revamp of its retail banking services in the UK.

/Branch banking

Union slams NAB UK branch closures

Financial services union Amicus has slammed National Australia Bank's (NAB) plans to close 31 Clydesdale and Yorkshire bank branches in the UK.

/Branch banking

Dell inks UBS PC supply and support deal

Swiss investment banking group UBS has signed a four year contract, reportedly worth around $50 million, with Dell for the supply and ongoing maintenance of over 30,000 customised desktop and notebooks.

/Branch banking

Vietnam's Indovina Bank to implement i-flex's Flexcube

Indovina Bank, a joint venture between Industrial and Commerical Bank of Vietnam and Cathay United Bank, is deploying i-flex solutions' core banking platform, Flexcube, across its Vietnamese branches.

/Branch banking

IBM and i-flex win $49m Canara Bank contract

India's state-run Canara Bank has awarded a branch automation contract, worth Rs2.15bn ($49.4m), to a joint tender from IBM and i-flex solutions.

/Branch banking

Getronics inks EUR8m Barclays branch technology deal

Barclays Bank has awarded IT services firm Getronics a contract, worth EUR8m, to upgrade counter technology across its 17,000 branches in the UK.

/Branch banking

Bank of Tokyo Mitsubishi introduces telebanking and e-money services

The Bank of Tokyo Mitsubishi is to introduce broadband video conferencing between customers and staff through a network of 'Telebank' terminals at branches.

/Branch banking

Westpac awards Sodexho/Mowlem JV EUR92m facilities management contract

Australian banking group Westpac has awarded a five year facilities management contract, worth EUR92 million, to a 50:50 joint venture firm established by France's Sodexho Alliance and UK-based Mowlem.