In an increasingly competitive banking industry, the focus is often on improving front office solutions: desktop and mobile banking applications. However, a critical, yet frequently overlooked aspect is the back office – the core systems that keep the bank's engine running. According to a World Economic Forum report by Bain & Company, only 1% ...
10 June 2024 /retail /devops Banking Strategy, Digital and Transformation
Many products around us appear to be highly successful. However, sometimes this success is just an illusion. Iconic brands such as Kodak, Nokia, and Blockbuster serve as stark reminders that past success does not guarantee future relevance. These companies, once leaders in their industries, failed to adapt to the evolving digital landscape and cus...
03 June 2024 /retail /predictions Digital Bank Transformation
Software vendors are crucial. They provide digital solutions to help banks operate efficiently and meet customer expectations. However, while ready-to-use solutions offer speed and convenience, they often fall short in delivering a tailor-made user experience that aligns with a bank's unique brand, strategy and customer needs. How can banks choose...
27 May 2024 /retail /devops Banking Strategy, Digital and Transformation
In today's competitive financial landscape, exceptional user experience (UX) is not just a differentiator—it's a must. Financial apps and services can either simplify our financial lives or add to our stress. Understanding the psychology behind user behavior is crucial for designing products that are not only functional but also engaging and stres...
21 May 2024 /people /retail Digital Banking
Distinguishing your financial services from competitors is not just an advantage—it's a necessity. Let's explore this concept deeply, showing how modern financial brands can create a significant edge by building digital service advantages on five critical value levels. While many financial brands stick to outdated designs and "copycat" s...
15 May 2024 /retail /devops Banking Strategy, Digital and Transformation
Enter design thinking—an approach that goes beyond mere products to delve deeply into customer experience, transforming everyday banking into an intuitive, engaging, and satisfying journey. How can banks and other financial organizations leverage this innovative approach to not just stay relevant but lead in a fiercely competitive market? This art...
22 April 2024 /retail /devops Digital Banking Trends
Most people can remember a situation in their lives in which they experienced a huge amount of stress when dealing with money. Whether it was a bad encounter with online banking, a struggle when planning a budget or keeping track of spending, the majority of us can relate. But, how often do we wonder about how these situations can impact our lives...
25 March 2024 /people /retail Behavioral Economics in Banking
In a world where the digital revolution is reshaping every corner of our lives, the banking sector stands at a crucial crossroads. The pandemic has not just accelerated the digital transformation in banking; it has made it a do-or-die scenario. As traditional banking models scramble to adapt, a new frontier emerges, one where being digital-first i...
19 March 2024 /retail /sustainable Digital Bank Transformation
Let's go beyond common digital banking trends and highlight the significant impact of design in the financial industry. In this article I review 10 UX design trends that are innovating digital financial products and reshaping principles of how financial interfaces are created and perceived by users. The focus is on driving innovation in banking to...
12 March 2024 /people /retail Digital Banking Trends
There are many digital financial products on the market; some of them excel, while others lack demand and have to fight for their survival. What determines whether a financial product succeeds or fails? And how can financial company be sure that the millions invested in building such a product won't go to waste? Particular aspects are related to p...
11 March 2024 /retail /devops Banking Strategy, Digital and Transformation
Finance 2.0
Online Banking
Disruption in Retail Banking
Linda Zaikovska-DauksteCo-founder | COO | CFO at UXDA
Ron BenegbiFounder & CEO at Uplinq Financial Technologies
Elliott LimbFounder & CEO at Cubed
Robert LinFounder & CEO at ZipHR
Liran ElinerFounder & CEO at Cache
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