Latest opinions that Steve Morgan has shared on Finextra

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Steve Morgan

Banking Industry Market Lead

Pegasystems

Member since

04 Sep 2019

Location

Reading

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Steve's opinions

What EU 6th AML/CFT Rules Mean for Banking Technology

While Ukrainian war sanctions have dominated the debate about how banks should tighten KYC-systems, there is a parallel major overhaul of the European Anti-Money Laundering and Combating of Financing Terrorist (AML/CFT) rules underway in 2023. This further adds to the strain on the compliance systems of financial institutions operating across Euro...

13 April 2023 /payments /regulation Banking Regulations

Are CBDCs the future of money and the end of banking as we know it?

In recent years, the world has witnessed a significant shift in the way payments are made. With the rise of digital transactions, more and more countries are exploring the possibility of introducing their own Central Bank Digital Currency (CBDC) and the UK is no exception. First, let's define what a CBDC is. Simply put, it's a digital form of a co...

28 March 2023 /payments /regulation Digital Banking

Modernising Cloud Based Banking Architectures

With a decade-plus of cloud-based services now under our belt, the technology has understandably evolved over time from lift and shift of applications to the cloud to cloud native deployments. The development of modern cloud technologies such as containers, microservice architectures and orchestration have all had implications relative to storage,...

22 March 2023 /cloud Banking Architecture

How AI and ML can drive resiliency for banks and customers

For banks, artificial intelligence (AI) and machine learning (ML) should be more than just buzzwords. Correct application of these technologies to their back-end processes can help facilitate increased operational resiliency, in the process enabling customers to become more financially resilient in an era of widespread economic shocks and increase...

15 March 2023 /devops Artificial Intelligence and Financial Services

Consumer Duty Standards: How Low Code Tech Will Solve the Back-End Challenges

Many will be keenly aware that the UK’s financial regulator the FCA is asking the retail banking sector to drive ahead with applying tougher customer service standards. With the initial July 2023 deadline on the horizon, keeping to their timetable should mean greater adoption of more agile development, low code and automation technologies and tech...

22 February 2023 /regulation Banking Regulations

What the ChatGPT do you know about generative AI in banking?

ChatGPT, while getting much attention, is just the beginning of a new era of using a specific category of AI as a tool for organisations to improve their operations and provide better service to customers. Taking a look at the core of its capabilities, the banking sector is one of the industries that stands to benefit most from the emergence of th...

16 February 2023 /devops Artificial Intelligence and Financial Services

2023 Global Banking Predictions

AI & ML Harnessed in Fight to Build up Customer Financial Resiliency Financial institutions are under intense pressure to look after their customers as economic uncertainty and recession hits people’s lives and livelihoods. What has happened already in the UK in 2022 suggests it may get uncomfortable for some in the industry who do not do enou...

06 January 2023 /predictions Trends in Financial Services