1068 Results from 2020
Retired Member
In a world with more customer choice than ever, retention has become one of the key business metrics – especially for SaaS businesses. A commonly quoted statistic is that it can cost five times more to attract a new customer than it does to retain an existing one. More recently research done by Bain & Company shows that increasing customer ret...
25 August 2020 /devops Fintech
Keith Stonell Managing Director, EMEA at Guidewire
Insurance brokers have always had a special relationship with their customers, one that some might have felt was impervious to change. Due to the current pandemic and the lockdown measures related to it, brokers, along with many other professionals have had to reimagine the ways in which they do their jobs and interact with their customers. The re...
25 August 2020 /people /covid-19 Digital Insurance Trends
Amita Choudhary Marketing Manager at Princeton Growth Accelerator
Gold has been in a peculiar state on the market for quite some time now, and many investors seem to believe that the trend is going to continue in full force in the coming months and even years. It’s nothing new under the sun for those who’ve been following the markets closely, and it’s something definitely worth paying attention to for those with...
25 August 2020 /markets Finance 2.0
Banking has seen a drastic change over last decade, where banks have completely changed the way customers used to bank 10 years back. Back then, Banking used to be mostly cash dependent, customers were used to transact in cash, cheques and demand drafts, and Branch visits were inevitable to perform even a transaction. However, over past few years...
24 August 2020
Konstantin Rabin Head of Marketing at Kontomatik
It’s very hard to argue that there has been a better innovation in the fintech industry than blockchain in the last decade. This small but powerful technology has completely changed the understanding of money for many people. However, it is not the perfect innovation that the fintech world was looking for, nor did it ask for it. Sure we may say th...
24 August 2020 /inclusion /crypto Fintech
Himanshu Kolhekar FinTech Mentor at Coursera.org
Covid19 is detering people from moving out. Governments all over the world are doing their best to open mass testing centres to evaluate the spread of this virus. It has shaken the economies of the world where some companies are loosing their market, while some are restructuring themselves and some are trying to innovate their own field to deliver...
24 August 2020 /startups /covid-19 Bigger than Technology
Lyndon Hedderly Director, Customer Solutions at Confluent
Many tech stocks continue their meteoric rise, despite the worsening economic downturn. On Wednesday this week Apple became Wall Street's first $2tn company. In my last Finextra article I mentioned that Apple, along with the other big four, Microsoft, Amazon, Google and Facebook, now make up a quarter of the S&P 500. We are seeing new investm...
24 August 2020 /retail /cloud Banking Architecture
Adam Holden Chief Executive Officer at NorthRow
As a first step towards introducing the Economic Crime Levy, as announced by the Chancellor in his March budget, the Government has issued a consultation document designed to get feedback on how the levy should be introduced, what it should cover and who should pay for it. Although there appears to be a general acceptance that the levy is a good i...
24 August 2020 /regulation /crime Financial Risk Management
Carlo R.W. De Meijer Owner and Economist at MIFSA
Early July I wrote my blog Blockchain and Interoperability: key to mass adoption. There I concluded that “we may say that blockchain seems to be at the threshold of widespread acceptance and adoption”. This conclusion was confirmed by Deloitte’s Third ‘Global Blockchain Survey 2020’ studying the investment and development trends in blockchain techn...
24 August 2020 /crypto Blockchain Observations
Joris Lochy Product Manager at Intix | Co-founder at Capilever
Disclaimer: this blog is not directly associated to the financial services and Fintech sector, but as it forms an introduction to a 2nd and 3rd blog, which are indeed related to these sector, I have published this blog nonetheless also on the Finextra platform. My apologies to people considering that this blog is off-topic for this platform. The...
23 August 2020 /sustainable Sustainable compliance
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