Anthony Walton CEO at Iliad Solutions
All banks find launching new products and making changes to their operating systems to be a painful process. As new technology is layered onto the old, the process of testing and launching is only going to get more difficult. Making mistakes is costing the banking industry millions and destroying brand reputation. On 27th July 2018 TSB published i...
05 November 2018 /devops Banking Strategy, Digital and Transformation
Nobody should rejoice in the problems faced by TSB in its migration to the Sabadell system. TSB’s customer base has suffered, the bank’s reputation has been hammered and, inevitably, fraudsters have taken advantage of the situation. Alongside the problems faced by TSB and its owners, the industry as a whole has suffered. Every time this sort of ...
12 June 2018 /retail Innovation in Financial Services
Anyone reading the industry press will undoubtedly have seen opinion pieces on Open Banking. The fact that Open Banking is going to transform the industry isn’t new news. When I read the different opinions there is a lot of talk about the new ways of working and the innovative propositions that individuals believe will give the best commercial ret...
19 March 2018 Open Banking
When you live in the North of England as I do, Hawaii seems like the perfect place to be at this time of the year. The idea of waking to warm sunlight and long days, and surrounded by tropical flowers and trees is a cut above the driving rain and sub-zero temperatures we’ve had recently. However, for 38 minutes earlier in the month Hawaii must hav...
22 January 2018 /security Innovation in Financial Services
McKinsey has produced a paper about the next generation of banking in the United States, describing the challenges faced in customer service, innovation, and maintaining profitability in a changing world. It also predicts what banking will look like in the future, considers countries already adopting new ways of operating, and warns that American ...
11 December 2017 /retail Trends in Financial Services
The World Economic Forum has just completed one of the most thoroughgoing studies into the effect of fintech on the financial services industry. Although ‘Beyond Fintech: A Pragmatic Assessment of Disruptive Potential in Financial Services’ isn’t the most imaginative title, the study contains over 150 interviews and accounts of ten international w...
12 September 2017 /payments Fintech
But can they successfully innovate? According to a recent news article on Finextra, 62% of European financial institutions expect to increase spending on payments technology throughout 2017. This major investment is being driven by the revenue-generating opportunities of instant payments and the need for increased operational efficiency. The repo...
03 August 2017 /payments Innovation in Financial Services
That the payments industry is being reshaped by unprecedented waves of change is not news. A constantly evolving regulatory landscape, fast-developing technology, an influx of innovative new entrants and an increasingly demanding customer base are all driving payments market participants to transform their businesses – and their technology – to re...
24 July 2017 /payments Digital Banking Trends
I read a couple of articles this week which reinforced my belief that the biggest threat to most payments businesses is their inability to adapt quickly enough to the changing landscape. The first one was by John Seely Brown, the Co-Chairman for Deloitte’s ‘Centre for the Edge’, a body which develops research on new corporate growth. In their Tec...
09 May 2017 /payments Trends in Financial Services
If you knew that you were wasting 15% of your IT development budget, how much effort would you put into solving the problem? I’m guessing you’d move mountains to eradicate that level of waste in your organisation, right? Recently, I was reading Capgemini’s 2017 World Quality Report, which highlights the levels of wasted money in the innovation proc...
24 April 2017 /payments Innovation in Financial Services
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