112 Results
Steve Morgan Banking Industry Market Lead at Pegasystems
Today, action on environmental, social, and governance (ESG) considerations can no longer be deprioritised when it comes to financial services. Banks in particular are under increased scrutiny to meet ESG targets from both a regulatory and reputational perspective, as well as to keep up with competitors in embedding ESG within the products they of...
03 May 2023 /payments /sustainable Going green
While Ukrainian war sanctions have dominated the debate about how banks should tighten KYC-systems, there is a parallel major overhaul of the European Anti-Money Laundering and Combating of Financing Terrorist (AML/CFT) rules underway in 2023. This further adds to the strain on the compliance systems of financial institutions operating across Euro...
13 April 2023 /payments /regulation Banking Regulations
In recent years, the world has witnessed a significant shift in the way payments are made. With the rise of digital transactions, more and more countries are exploring the possibility of introducing their own Central Bank Digital Currency (CBDC) and the UK is no exception. First, let's define what a CBDC is. Simply put, it's a digital form of a co...
28 March 2023 /payments /regulation Digital Banking
With a decade-plus of cloud-based services now under our belt, the technology has understandably evolved over time from lift and shift of applications to the cloud to cloud native deployments. The development of modern cloud technologies such as containers, microservice architectures and orchestration have all had implications relative to storage,...
22 March 2023 /cloud Banking Architecture
For banks, artificial intelligence (AI) and machine learning (ML) should be more than just buzzwords. Correct application of these technologies to their back-end processes can help facilitate increased operational resiliency, in the process enabling customers to become more financially resilient in an era of widespread economic shocks and increase...
15 March 2023 /devops Artificial Intelligence and Financial Services
Many will be keenly aware that the UK’s financial regulator the FCA is asking the retail banking sector to drive ahead with applying tougher customer service standards. With the initial July 2023 deadline on the horizon, keeping to their timetable should mean greater adoption of more agile development, low code and automation technologies and tech...
22 February 2023 /regulation Banking Regulations
ChatGPT, while getting much attention, is just the beginning of a new era of using a specific category of AI as a tool for organisations to improve their operations and provide better service to customers. Taking a look at the core of its capabilities, the banking sector is one of the industries that stands to benefit most from the emergence of th...
16 February 2023 /devops Artificial Intelligence and Financial Services
AI & ML Harnessed in Fight to Build up Customer Financial Resiliency Financial institutions are under intense pressure to look after their customers as economic uncertainty and recession hits people’s lives and livelihoods. What has happened already in the UK in 2022 suggests it may get uncomfortable for some in the industry who do not do enou...
06 January 2023 /predictions Trends in Financial Services
In this tough economic climate, there’s no doubting that customers are looking for ways to minimise expenses wherever possible against the rising costs of living. Banks have a key role to play in supporting consumers and especially those most vulnerable who are struggling to afford basics such as rent, energy and food. People don’t forget poor se...
23 November 2022 /payments Innovation in Financial Services
SIBOS is well and truly over. So, what did it mean for you? Sore feet from walking the conference floor and a sore head from so much talk and debate? My personal takeaways from the event start with how exciting it was to be enjoying a full-blooded event, meeting clients, media, and peers in the industry. Out of all of the chatter, some old and new...
08 November 2022 /payments /sibos Digital Banking
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