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307 Results from 2023, /retail

James Barker

James Barker CEO at HIVE

Hanging by a thread: Is incumbent bank loyalty under threat?

How many of us bank with one of the incumbent mega-banks as our primary account? I’d wager the answer is ‘yes’ for most of us. But how solid are these relationships? Is our loyalty to these institutions as solid as oak? I can only answer on behalf of myself, but that loyalty is being tested - badly. I feel like a man that’s been driving his trusty ...

/retail Banking

Alex Kreger

Alex Kreger Founder & CEO at UXDA

Тo Enter Banking with X, Musk Needs to Overcome Critical UX Challenges

Knowing Elon Musk's large-scale approach, his intention to turn X into a bank could have disruptive consequences for the banking industry. However, the conflict between the existing UX patterns of a social network and the implementation of financial functions can complicate the transformation. Back on Track with X A few days ago, Elon Musk announc...

/retail /markets Disruption in Retail Banking

Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

The Fintech Regulatory Puzzle: From AISP to Bank

When discussing the dynamic world of Fintech, particularly in the context of neo-banks and payment Fintechs, licenses play a crucial role. This regulatory aspect, while less glamorous than cutting-edge user experiences, is a fundamental component of the Fintech ecosystem. Unfortunately, it often does not receive the attention it deserves in Fintec...

/regulation /retail Banking Regulations

Ben Rattue

Ben Rattue Manager - Product Partnerships & Propositions at Token.io

Bringing the benefits of Variable Recurring Payments to life

If the sessions and discussions at Open Banking Expo UK and Europe on 18-19 October were anything to go by, then Variable Recurring Payments (VRPs) are generating plenty of interest and excitement across the ecosystem, including among merchants, payment services providers (PSPs) and banks. The reason for the hype is because VRPs deliver better out...

/payments /retail Open Banking

Ketharaman Swaminathan

Ketharaman Swaminathan Founder and CEO at GTM360 Marketing Solutions

Why Are Bills And Statements So Frigging Hard To Decipher?

People regularly complain that it's very hard to decipher bills and statements from banks. Rant from Quora: Why are the description info on Bank Account Statements so confusing? We cannot find what is the debit for and from whom the payment / transfer has come in. End of the month when you see the statement we have to break our heads to decipher t...

/payments /retail

Shawn Conahan

Shawn Conahan Chief Revenue Officer at Wildfire Systems, Inc.

Loyalty: No Longer a Cost Center with the Loyalty 2.0 Framework

Competition among Financial Institutions (FIs) for valuable customers has heated up of late. A slew of challenger banks and other fintechs have taken market share away from once-solid banks, while a shift away from the branch banking model has pushed more consumers online, where new and innovative approaches to customer engagement have made custom...

/retail Fintech innovation and startups

Retired Member

Retired Member 

Financial wellness in the U.S. is plummeting. Here’s how banks and credit unions can step up to help

As consumer financial health in the U.S. deteriorates at a rapid pace, banks and credit unions have an opportunity to do so much more than simply holding customer money. More than ever, financial institutions (FIs) need to engage customers and members with comprehensive and targeted services that actually help them grow their wealth and improve t...

/retail

Sergiy Fitsak

Sergiy Fitsak Managing Director, Fintech Expert at Softjourn

What the New Payment Services Directive PSD3 Means for Financial Institutions

How has PSD2 affected the market, and will PSD3 be the answer to major problems in the industry? The evolution of PSD2 should certainly be on the minds of those in the finance industry. In a recent survey conducted by the Thales Group, it was found that 38% of users would consider switching their bank if another provider offered better rates or se...

/payments /retail Banking Strategy, Digital and Transformation

Prasoon Mukherjee

Prasoon Mukherjee Director | Head of Securities Services | GSC-India at Societe Generale Bank

Large Language Models are not a solution for precise data extraction in banking.

In recent times, large language models (LLMs) have revolutionized the field of natural language processing, demonstrating impressive capabilities in understanding and generating human-like text. However, when it comes to sensitive and complex operations like those within the banking sector, there are valid concerns about relying on LLMs for the ex...

/retail /wholesale Post-Trade Forum

Alex Kreger

Alex Kreger Founder & CEO at UXDA

Banking Technology: Delivering the Next-Gen UX to Surpass Disruption

As the usage of physical cash diminishes and digital consumption skyrockets, traditional banks are undergoing a seismic shift to adapt to changing customer preferences. Digital transformation is reshaping industries and consumer behaviors, and the banking sector stands at a crossroads, poised to redefine our financial experiences in unprecedented ...

/retail /cloud Disruption in Retail Banking

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