3857 Results from /retail
Paul Penrose Head of Research at Finextra
The Truthpod is an anonymous online polling booth in Australia that has been set up to find out what people really think about their bank. Respondents are invited to "just tell it like it is". So far 2535 have taken the poll and the majority are most upset about bank fees. The pod closes with a teaser message "Thanks for telling it ...
10 November 2008 /retail Finance 2.0
Retired Member
It's interesting to note that people queue up outside faulty ATMs that dispense twice the amount of cash. Technology has its limitations and it's bound to go wrong at times, just like its creator. Homosapiens want anything that’s doled out free - whether it is of any real use to them- No wonder that there was a long line, when ATMs start dispensin...
10 November 2008 /payments /retail Online Banking
The credit crunch hasn't quite hit the street fully if the retail sales trends over the last year are anything to go by. We were already seeing the warning signs of a sharp downturn in consumer spending, well before the credit crash. Christmas looks to be even tighter and 59% of consumers expect to reduce their spending this holiday season. Higher ...
08 November 2008 /retail Whatever...
One HSBC is a scheme that aims to move 55 core banking systems, 24 credit card systems, 41 internet banking systems, 40 desktop standards and five unique trading rooms on to one global platform by 2011. Three years in and the $1 billion project is already paying for itself. Finextra issued a progress report back in August. In an interview with Co...
07 November 2008 /retail /wholesale
One of the processes that needs to be examined, as the world's authorities work out how to change the financial infrastructure for the better, is the process of automated and remote credit scoring and the role it plays in the overall credit decision. I think there's a case for either restricting its use to certain loan types, or at the least redu...
07 November 2008 /regulation /retail Transaction Banking
Gary Wright Analyst at BISS Research
We have recently heard from a number of respected analysts that after the financial crisis banks are likely to reconsider their off shoring/outsourcing contracts with the assumption that a number of services will be brought back in-house. Presumably this is so they can exert more control over their processes and be in a position to make any change...
06 November 2008 /retail MiFID
It's an interesting dilemma for an organisation like LloydsTSB. They need to be quite bullish about the benefits to be derived from the takeover of HBOS (if they are to convince people to support it) whilst trying to minimise the PR damage that will result from owning up to large job losses. On the other hand, how can those trying to decide on th...
05 November 2008 /retail Transaction Banking
The economic downturn may lead to a surprise revival of interest and investment in branch banking, as consumers seek out personal advice and a shoulder to cry on in a recessionary climate. Seventy per cent of Lloyds TSB branch managers across the UK say that they have seen an increase in the number of customers coming through their doors to discuss...
04 November 2008 /retail Finance 2.0
The opportunity exists in the next 3 months for a significant shift in power in the corporate world. Shareholders large and small have a unique opportunity to exercise a degree of control over the companies they - not the management - own, especially with regard to four of the UK's largest banks. I think they should collectively send a series of ...
04 November 2008 /retail Transaction Banking
Nick Ogden Chairman at Ogden Research
I was in Reykjavik, Iceland on the Monday when the Icelandic economy meltdown occurred. By co-incidence I was also on Wall Street when the 1997 crash happened and being in both locations was, I promise, purely co-incidental. In 1997 I was with professional investors, where $400m loss hurt but they didn’t die. In 2008 in Reykjavik the only experien...
03 November 2008 /payments /retail Innovation in Financial Services
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