3822 Results from /retail
Retired Member
How many "silver bullets" have their been in the last 20 or so years? SaaS Virtualization Middleware Open Source Unix Client/server The list goes on and on, starting with Babbage's Difference Engine on up to Web 3.0. Whether you believe that cloud computing is simply the next evolution of distributed computing, or something new altogeth...
25 June 2009 /retail
One of the reasons I haven't been too excited by the latest gadgets to 'assist' the customers at our dinosaur banks is because quite frankly - the whole idea is just ridiculous and obsolete. From where I'm looking anyway. While most of you probably can't imagine a world without PINS, passwords, user-names, pockets full of gadgets and routines to re...
25 June 2009 /retail Innovation in Financial Services
Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,
Read Computer Sweden column by Joakim de Leeuw - innovation manager at SEB in Sweden. Reflections: Digital natives and digital immigrants are said to be virtually different races. As a rapidly growing proportion of customers and employees are born into the digital world it is important to understand the possibly even fundamental difference. How dif...
Well, the numbers are bad, but not altogether hopeless. The score on the Gallup Confidence in Banks poll in the NYTimes puts banks at 22, In 1979 they stood at 60. I expect that bankers themselves will always provide enough support for themselves to keep it at about 10, so there are still one or two consumers out there with some confidence in the ...
24 June 2009 /payments /retail Whatever...
Citi's recent announcement of a potential deal to sell off IT assets confirms that no matter what the century or circumstance, most things never change. I had high hopes that Citi would emerge from their current troubles as a leaner and stealthier competitor in the global market, but that hope is diminishing in light of their "death by a thou...
24 June 2009 /regulation /retail
Interesting article in Business Week. Not much new perhaps - but crystallizing. Goes as follows: - digital friendship speak volumes about us as consumers (my focus here) and workers - defining the value of these relationships has become a "defining" cahllenge for businesses.. - marketers are finding that if your friend buys something ther...
20 June 2009 /retail
Big call. I have seen the light or more accurately 'retail banking' at the speed of light. Natural, easy, safe, private - the way the customer wants it. So fast it's invisible - you don't even see an internet bank. It isn't in a new banking product, although one of the many things it does do - is replace internet and retail banking, cards, password...
19 June 2009 /payments /retail Innovation in Financial Services
Alan Goodrich Regional Sales Manager at ERI
Arguably this is not a blog, as it has been too long since my last missive - perhaps on this occasion it should be categorized as a periodic rant in disbelief at human ability not to learn from others’ mistakes? In this month’s issue of IBS Publishing (Issue 18.9, June 09) a lead article described a project at Caja Madrid, the fourth largest saving...
15 June 2009 /retail Innovation in Financial Services
Just a quickie, but I read in the paper the other day that Institutional Investors were worried that the incentives for Stephen Hester to sort out RBS weren't generous enough, which is an interesting take on the issue of executive pay after all we've heard about the immorality of rewarding failure. What I thought rather revealing, however, is that...
15 June 2009 /retail Transaction Banking
The marketing people at my bank have really been busy recently, and certainly doing their bit to keep the Royal Mail going. Over the course of one week, we received five – yes 5 – mailshots offering us a range of their wonderful value-for-money savings accounts. We received two on one day, a further one a couple of days later, and then two more be...
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