3866 Results from /retail
Brett King CEO & Founder at Moven
Community banks and credit unions have been around since the mid 1800s. Unlike most commercial banks which exist as publicly listed companies, credit unions and community banks are normally not-for-profit structures built to serve the community or groups where they are established. Generally these community banks or credit unions serve a specific ...
07 June 2010 /retail Finance 2.0
Elizabeth Lumley Global FinTech Commentator at Girl, Disrupted
A while ago, soon after the news that Citi 'verified' its Twitter account, I sent a Tweet to Jamie Punishill, or @jpunishill for you Twitterers. 'How about a video interview or a 'Twitterview'?' Jamie was the face and name behind @AskCiti, which supports customer relations in the US. He was up for it. Schedules and questions went back and forth. &q...
04 June 2010 /retail /wholesale Social Banks
Last week my esteemed colleague Robert Siciliano blogged about the Dangers of Facebook. This was in response to collective pressure on Facebook's privacy policies and the various media coverage related. In fact, the media pressure got so big that the 1st of June was supposed to be "Quit Facebook Day" as a protest over Facebook's privacy p...
02 June 2010 /retail Finance 2.0
Ah, finallly, spring is in the air, and Finextra is, once again, embarking on another, real-time, live Twitterview. This time, it's with the big boys-global banking giant Citi. Finextra will be Q&A-ing, in real-time with Paul Butcher, Director, Communications Central, Citi, who is responsible for the global corporate social media initiatives as...
02 June 2010 /retail /wholesale Social Banks
Retired Member
With no inflation in sight, why am I writing about hyperinflation? Remember, in October 2008, the deer in the headlights look on the faces of economics experts? Nobody in charge knew what was going on. None of the experts in textbook economics, none of the Nobel Prize winning old men. They were all dumbfounded. Every one of them. And they are stil...
02 June 2010 /payments /retail
Rik Coeckelbergs Independent Advisor, Opinion Maker and Consultant at The Banking Scene
I really like this kind of innovation honestly. It is cost saving, client friendly and lets banks do business on a geographically larger scale, well done HSBC! Of course this is not a new technology. OK I cannot test it, not being a client of HSBC and not living in Hong Kong either, but it sounds like a tuned skypetechnology. The basic principle I ...
01 June 2010 /retail Innovation in Financial Services
No one can deny that banks have had a tough time of it when it comes to stock market valuations over the last couple of years. The global financial crisis, massive debt and NPL issues along with punishing public opinion led to a massive collapse in banking stocks and company valuations in recent times. It would be simple to blame the sub-prime and...
31 May 2010 /retail Innovation in Financial Services
What survival mantra are banks chanting today? Customer experience? Inclusivity? Agility? Cost optimisation? Efficiency? Done right, channel innovation can enhance all of these to become a means of competitive differentiation. Since most banks hold a similar portfolio of products and services, customers tell them apart through usage experience. Tha...
31 May 2010 /retail
There's a lot of excitement about Apple's new iPad. This week it was reported in various news sources that two banks in Australia were releasing an iPad app to capitalize on the iPad fever. Now... you'd normally find me being one of the first to jump in and hail such an announcement as an indication of real progress in the fight to innovate the re...
27 May 2010 /retail
Today marks the second anniversary of the Faster Payments Service that has helped reduce UK payment processing time from three working days to near real time. According to a recent Payments Council report, the service is well underway. Despite consumers’ slow initial adoption, two years on, the convenience of Faster Payments has generated more inte...
27 May 2010 /payments /retail
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