3770 Results from /retail
Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,
Started to read Nudge by Thaler & Sunstein. Easy and nice reading - essential thought provocation needed at the latest now. What we have is a long list of very serious global challenges - ranging from global warming (which is furthered by unfettered blind growth) to financing of welfare structures (which is coming out of productive and succes...
24 October 2009 /payments /retail
Elton Cane Digital product delivery at News Corp Australia
ANZ have done a rebrand and ditched their blue stripy logo for a blue logo with three blobs. http://thefinancialbrand.com/2009/04/21/anz-new-logo/ Lazy journalists are reporting that the re-design cost A$15m. But this is actually the total of what the bank will spend on a new marketing campaign, updating signage etc. Seems fair enough. So it's not...
23 October 2009 /retail Cringeworthy marketing gallery
Internet has gained 117% from 2004 to today, radio lost 16%, newspapers 17%, magazines 6% - but TV kept its position (source Forrester). And this is the population at large - surely the trendsetters have changed even more. Small wonder that advertising has followed. Interestingly - changes 2008-9 are smaller or even reversed. The big change is of...
22 October 2009 /retail Innovation in Financial Services
The Economist run an article Questioning the invisible hand last week. Starting off with the meltdown in the financial industry in several countries it then zooms in on the energy industry's apparent inability to secure supply for the future in UK and moves on to greenhouse gas emission report from the Committee on Climat Change: "The market,...
22 October 2009 /retail
Matt White North America editor at Finextra
So, through this lobby group, Prosper and Loanio are trying to pitch themselves as fresh-faced, clean alternatives to the big bad banks that have got us into a bit of a mess. These paragons of virtue now want the government to help them help ordinary folks get a loan. I'm a fan of the model but these companies should have checked the rules a bit m...
21 October 2009 /retail
Paul Love VP Business Development at Konsentus
“It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change” – Charles Darwin Almost all consumers have been affected in some way by the recent financial crisis and, as a result, the intrinsic trust and loyalty they felt for their bank has been tested to breaking point. At the same time, b
19 October 2009 /retail
In the old days the CIO was often a board member - as important as business area executives. Then came the age of internal procurement processes and the IT-departments were sent to the boiler room and told to show up only when asked to. Business will tell them what will be done and IT could decide how it should be done - but do it fast and much ch...
18 October 2009 /retail
Retired Member
With National Identity Fraud Prevention Week drawing to a close, once more the spotlight is put on how consumers can be protected from ID theft. While individuals should remain extremely vigilant against the threat posed by fraudsters, banks themselves need to work more closely with their customers and educate them to help themselves. As financial...
16 October 2009 /security /retail
It is very easy to make things difficult but very difficult to make things easy. As a result we see that many service are not the least user-friendly - not in design - not in language - too complicated - a no-brainer. The business environment is also getting fiendishly complicated as technology offers so many new alternatives with so many new h
12 October 2009 /payments /retail
When arguing for e-banking as the main service channel it is also important to take note that like in Finland age groups up to 45 are all there http://boharald.blogspot.com/2009/10/internet-users-by-age-group-in-finland.html and that all age groups are "addicted" (figures from Finland)- just waiting for more from the their banks also: ...
10 October 2009 /retail
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