179 Results from 2017, /retail
Monica Hovsepian Global Industry Strategist, Financial Services at Opentext
It’s the time of the year that you either love or dread – get-togethers, office parties, decorations, lists for Santa, Starbucks holiday cups. Plus, your email starts exploding with offers for pre and post Black Friday sales. What is really curious to me is the amount of personalized and targeted emails I am receiving these days from retailers. I h...
05 December 2017 /ai /retail
Kunal Patel Product Manager at 1E
I have read quite a lot on Open Banking over the last couple of years, what it means to the industry, the players and more importantly the consumer. The revised Payment Services Directive (PSD2) is required to be implemented in the UK by 13 January 2018. This will definitely change the banking experience, bringing with it more competition and innov...
05 December 2017 /retail Open Banking
Ketharaman Swaminathan Founder and CEO at GTM360 Marketing Solutions
Personal Finance Managers and Mobile Money Management Apps (herewith “PFM”) have been around for over a decade. So far, PFM has focused on budgeting by offering tips to save money on everyday expenses such as the proverbial $5 coffee. For reasons highlighted in Innovative Fintechs Don’t Need No Open Banking Regulation, PFM's value proposition has...
04 December 2017 /retail
Richard Carter Managing Director at Equiniti Credit Services
A New Game Awaits Digital fluency and a thirst for convenience are making the UK’s borrowers more capricious and cost-sensitive than ever. Interest rate rises, and new regulations will add fuel to this fire next year, and lenders that can’t keep up will get burned. 1) Lowest price wins In the digitised age of credit price comparison sites,
30 November 2017 /retail /inclusion Innovation in Financial Services
Retired Member
Lloyds Open Banking Challenge Hackathon, #BuildanOpenBank, held on the 16-17 November 2017, had 14 teams including SAP taking part. The goal was to show, within 48 hours, an Open Banking value proposition, how it would work and a business plan. SAP looked at how a bank might address the needs of people that are vulnerable or becoming so, such as Al...
27 November 2017 /retail Open Banking
Sayed Ali Sharafudeen Senior Manager, Customer Analytics at Genpact
When customers walk into their bank, they normally expect to talk to a personal banker or customer manager to discuss their need or issue. With every customer tending to demand personalized relationship with their banks, scalability issues creep in for a branch level personalization for each and every customer. However, retail banking has gone dig...
21 November 2017 /ai /retail Futuristic Banking
The proliferation of smartphones and messaging apps and the always-on mentality of many consumers changed the communication behavior of people. What used to be communicated by using SMS messaging and making voice calls has evolved into an exchange on chat platforms such as WhatsApp, Viber or WeChat instead. Digital natives, in particular, are used...
16 November 2017 /retail Digital Banking Trends
Alexandre Neves Manager at Capgemini Financial Services
For a better formatted text, visit my LinkedIn page: European Union, a multi-level integrated area. Thank you very much for reading this article. Happy to receive your comments / feedback and suggestions. Kind regards, Alexandre Neves On 23 June 2016, UK has expressed the democratic will of leaving European Union. The key issue that lead to this ...
15 November 2017 /retail Trends in Financial Services
Henri Wajsblat Financial Services Expert at Anaplan
The CFO role in financial institutions has always been pivotal. But as the industry evolves and technology and data become increasingly critical to operations, CFOs have taken the lead in driving industry transformation, and technology is the vehicle they’re using for change. For the modern bank CFO who is embracing new strategy and performance re...
14 November 2017 /retail Innovation in Financial Services
For businesses of all sectors and regions, communication and interaction with customers is changing at a rapid pace. In this three-part blog series, we’ll be looking at where we are now and how this will transform as we move into the future. Going forward posts we’ll discuss the exciting developments made possible by omnichannel and multimodal app...
13 November 2017 /retail Digital Banking Trends
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