162 Results from 2018, /retail
Retired Member
As the first banks start implementing Open Banking, much of the talk in the industry is about how banks will manage security issues to become compliant. Whilst security is clearly an issue, I don’t believe that it is the biggest issue at hand. Banks are experts at dealing with security issues and managing risk. The real issue banks face is the pos...
22 May 2018 /regulation /retail Banking Regulations
The typical cybercrime victim may not be what they seem. You may initially picture an elderly person, possibly living alone and not very confident when it comes to technology or being able to spot a scam. I bet it would surprise you then to learn that young adults aged 18-25 in the UK are actually the age group who are least aware of cybersecurity ...
21 May 2018 /security /retail Millennial Banking
Alexey Lapusta Head of Solutions Engineering at Mambu
Are you a CIO/CTO/Architect trying to make sense of different technology approaches to your Digital Banking Transformation? Check industry insider’s view on what’s going on. Disclaimer: Views in this article are my own based on the involvement in the Digital Transformations projects from Tier-1 to neobanks across the globe over last 6 years as a So...
21 May 2018 /retail Digital Banking Trends
Ketharaman Swaminathan Founder and CEO at GTM360 Marketing Solutions
When you pay someone, you expect to get a receipt for the payment. Especially when that "someone" is a business. Receipt - or "proof of receipt" - must be issued by the Payee / Merchant so that you can use it to independently prove that the Payee / Merchant has received your money. A confirmation from an intermediary like a Paym...
18 May 2018 /payments /retail
Change is in the air. The relationship between financial institutions (FIs) and fintech can be very synergistic, rather than parasitic. American FIs are embracing that fintech is not their enemy. Some of this is due to a change in mindset by fintech (and perhaps VCs) that partnering results in better outcomes at this point, than competing. At t...
17 May 2018 /retail Fintech
Not many people are comfortable letting others know the state of their finances – their current-account balance, size of mortgage, loans, even how much they earn. Money is, after all, private. Which is why chatbots are going to be big in banking. A chatbot is the closest channel we have to going into an actual branch to talk to a member of staff.
14 May 2018 /ai /retail Digital Banking Trends
Pooja Golakonda Lead Consultant at Edgeverve
I still remember seeing science fiction movies in my child hood where suddenly a 3D display would emerge from nowhere followed by some quick actions. I always thought it was fiction until I read about the Augmented Reality technology. Although this technology debuted in 1968, it came to common man’s notice only with Google Glass in 2014. This was ...
14 May 2018 /retail
In the run up to its implementation date on 13 January 2018, the EU’s Second Payment Services Directive (PSD2) – which in the UK is known as ‘Open Banking’ – was widely perceived to be a game changer in retail banking services. In a nutshell, the directive aims to ensure that all payment service providers (PSPs) that operate in the European single...
11 May 2018 /retail Open Banking
As the saying goes, “first impressions are the best impressions.” A bad first impression can undermine the perception of a brand, before a relationship has even been formed. At the same time, all banks are scrapping to win over consumers and retain them. Getting that first impression right becomes critical in an increasingly digital world, where ...
10 May 2018 /retail Digital Banking Trends
At last - The ‘Beast from the East’ has given way to an African heatwave! Which is great news for retailers, since better weather motivates consumers to refresh their wardrobes, book holidays and spruce up their homes. All good things for merchants. However, a rise in spending also leads to a rise in chargeback claims (the return of funds to a con...
09 May 2018 /payments /retail Trends in Financial Services
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