Retired Member
Almost every sector in the UK has faced unprecedented disruption in 2020 and the finance sector is no different. In particular, businesses operating in this industry have had to overcome a series of obstacles to ensure they can still deliver when it comes to customer service. Contact centre staff have been forced to work remotely and agents have h...
18 November 2020 /regulation /people
Ivan Kot Solution Consultant at Itransition
Technology remains a lucrative business even in the times of a worldwide economic recession and uncertainty. Gartner projects the global IT spending to slide only by 8% in 2020 and recover slowly but steadily over the next year, and certain segments, such as remote working software and cloud services, will see an increase in spending. Also, due to...
17 November 2020 /people /startups Business Knowledge for IT
Banking has really changed in the last decade by the entry of New Age Banks (NAB), NeoBanks and Fintechs. They are rolling out new digital features/services at an alarming rate now. Although,the traditional incumbent banks worldwide are trying to cope up with them, but due to the existing impediments, it slows down their pace to match up with them...
16 November 2020 /people /markets Banking Strategy, Digital and Transformation
Yaroslav Kuflinski AI/ML Observer at Iflexion
Lavish amounts of data, competitors’ pressure and immense opportunities of data-driven business applications made companies heavily invest in data science initiatives. With many reputable software vendors and data science experts on the market, the transformation shouldn’t be that difficult, right? Unfortunately for many ambitious business leader...
16 November 2020 /people /startups Business Knowledge for IT
Prasoon Mukherjee Director | Head of Securities Services | GSC-India at Societe Generale Bank
Ability and need to be nimble, like a blade of grass that bends to the waves of wind in any direction is possibly the right metaphor to use in comparing our ecosystem, in which we work that is notoriously volatile, and the demand therefore is to continuously adopt to change that is constant. Given this is same for all organizations, the ones that ...
16 November 2020 /people /startups Banking Strategy, Digital and Transformation
Keith Stonell Managing Director, EMEA at Guidewire
Like everyone else, insurers have had a tough year with COVID-19 and the ensuing economic uncertainty. The sudden re-modelling of their businesses around mass working from home, the collapse in the markets for travel and other insurance products through to the difficulties around claims for business interruption insurance, are all factors that hav...
06 November 2020 /people /covid-19 Digital Insurance Trends
Andrew Beatty Head of Wealth, Retirement & International at FIS
There’s a familiar adage, “If it ain’t broke don’t fix it.” While its origins are unclear, it’s essentially a great excuse for doing nothing. A stark reality is that many banks run on platforms that are older than most of their employees. Why? Because they do work. However, as management guru Peter Drucker proclaims, “If you want something new, yo...
01 October 2020 /people /retail Banking Strategy, Digital and Transformation
Swift change has been a common factor across industries since COVID-19. The financial services industry is one of many to have experienced disruption. An unprecedented government response in economic policy, changes to our very way of life, and business adaptation across all markets have all combined to make this pandemic hugely disruptive. With t...
16 September 2020 /people /markets Trends in Financial Services
Lisette Anciaes Senior Account Executive at DCR Strategies Inc.
The COVID-19 pandemic has dramatically reshaped the traditional school experience. Gone are the days of the school cafeteria, with hundreds of teenagers sitting elbow-to-elbow eating and spreading germs. Everything taken away by COVID, however, must be replaced in some form. It is exceedingly likely that these new COVID safety protocols in school ...
09 September 2020 /people /inclusion Financial Literacy for Kids
Thomas Sutter Finance Centre of Excellence at Oracle NetSuite
Our move to remote working has brought about an important realisation for virtual accounting teams – traditional accounting practices are long overdue for change. Suddenly, we’re being forced to assess what works, and what doesn’t. But in order to look forward, let’s consider where we’ve started. The standard accounting processes most businesses us...
08 September 2020 /people /covid-19
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