338 Results from /people
Suchit Poralla Director, Strategic Customer Transformation at SAP
Organizations are under increasing pressure to digitally transform in order to remain competitive. However, digital transformation can be a complex and daunting process. Change management is essential to ensure that digital transformation initiatives are successful. In this article, we'll explore the role of change management in digital transform
17 September 2022 /people /cloud Digital Bank Transformation
Frederic De Melker C-Suite Senior Executive, Advisor & Entrepreneur at UniversZ
Lack of Knowledge Lack of Experience Strategies without purpose Ignoring the new customer-centric reality A disconnect with a new generation of talent (Connect with the author, Frederic de Melker: www.fredericdemelker.com) Retail bankers are middlemen. The industry was the only gateway to the global financial system for individuals and corpor
14 September 2022 /people /retail Banking Strategy, Digital and Transformation
Victor Martin CMO at SquareRoot
The worldwide digital transformation enabled every industry to target a wider customer base on a global scale and helped improve customer service and support to never-before proportions. This is particularly visible in the case of the financial industry. The penetration of technology for banking, insurance, investment, and other financial segments...
14 September 2022 /people /startups Business Knowledge for IT
Shailendra Malik SVP - Tech Delivery (Data Platform) at DBS Bank
Those who are waking up to the term Quiet Quitting and are feeling as lost as I was feeling a week back may refer to this definition as provided by Neil Hare in his Forbes article “The latest buzz phrase coming out of social media is the concept of “quiet quitting,” whereby burned-out or unsatisfied employees put forth the least amount of effort
05 September 2022 /people /sustainable After hours
Artificial intelligence (AI) and its subset technology, machine learning (ML), no longer represent some futuristic innovations. From appearing as frequent tech buzzwords less than a decade ago, they have become integral to how AI and ML tech innovations are shaped across the digital landscape. Driving innovations in certain industries, such as Fin...
01 September 2022 /security /people Business Knowledge for IT
Steve Morgan Banking Industry Market Lead at Pegasystems
The ongoing challenge of the tech skills gap within banking is something employers cannot ignore if they want to maintain competitive differentiation. According to the 2022 BCS State of the Nation report, there were over 64,000 vacancies for UK tech jobs in Q3 2021, a 191% increase in the equivalent period in 2020. Against a backdrop of skills sho...
31 August 2022 /people /devops Digital Bank Transformation
Joshua Jimenez Business Development at Moneymap
Financial Technology aims to provide convenience and innovation. Financial advice aims to provide convenience and empathy. In a study conducted by Vanguard Research on the perceived value of human and digital advice, the glaring theme found in the research is that clients believe that there are uses for digital automation in order to provide conv...
30 August 2022 /people /retail Banking Strategy, Digital and Transformation
Joanna Auburn Founder at trace
If you’re managing a remote or hybrid team, you may think the emissions produced by your workforce are fairly minimal or don’t contribute towards your organisations’ carbon footprint. This is a common misconception, however it is now widely accepted that for companies operating hybrid and remote teams, the emissions created by employees working fr...
27 August 2022 /people /sustainable Going green
Denys Kyrychenko CEO & Co-founder at Corefy
Knowing the customers' preferences and needs is key to successful business development. Customers having a positive experience are more likely to return, buy more, or upgrade their plan. Besides, satisfied customers are the best way to attract new ones. The customer journey mapping process aims to understand customer needs and resolve pain points ...
23 August 2022 /payments /people Fintech
Abe Karar Chief Product & Innovation Officer at Fintech Galaxy
Financial Inclusion is high on the global Open Banking/Finance agenda. Nevertheless, it seems to have failed to a certain extent to deliver on this metric in some jurisdictions worldwide. However, instead of criticizing, let's investigate some examples and highlight some key lessons learned. First, it's essential to understand that Financial Inc...
22 August 2022 /payments /people Financial Inclusion
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