1039 Results from /inclusion
Barley Laing UK Managing Director at Melissa
Supporting criminal activity and risking substantial fines from regulators that also damage their reputation are not things any financial institution aspires to. Yet many are exposing themselves to such risks because they are not doing enough to prevent money laundering. With digitalisation creating new opportunities for money laundering to take p...
08 December 2023 /regulation /inclusion Digital Identity Management
Martha Pierson Editor, Analyst at Finturf
Compromising quality for speed, trimming services to pinch pennies, and limiting payment options to cut costs may inflate profits momentarily, but they can erode your most valuable asset: customer trust. Conversely, nurturing customer trust can be a game-changer. Trustworthy businesses enjoy repeat patronage, word-of-mouth recommendations, and few...
07 December 2023 /inclusion Fintech
Rob Straathof CEO at Liberis
According to figures from the World Trade Organization (WTO), SMEs make up over 90% of businesses globally as well as 60-70% of employment. That isn’t just the backbone of most economies, it’s nearly the full skeleton! Despite the crucial role they play, many small businesses still struggle to access the funding they need to survive and thrive. Loo...
06 December 2023 /retail /inclusion Embedded Finance
Chirag Karnik Founder & Director at Neyo Ltd
When it comes to financial services, the tech landscape is changing rapidly. For many, it can prove difficult to keep up with the pace, let alone position themselves at the forefront of the digital revolution. This can have ramifications, too; with the UK's fintech sector employing over 60,000 people, competition is high. Embracing evolving techno...
05 December 2023 /inclusion Financial Transformation
Lydia Coyle Management Consultant at Woodhurst
Modernising the tech stack is fundamental to becoming a Modern Mutual – prioritising automation, channel consistency, seamless customer experiences, and leveraging insights from data. Whilst modernisation isn’t just about technology, it does still play a key role in delivering a better, more efficient and digitally enabled service to your customer...
05 December 2023 /inclusion /predictions Financial Transformation
Leslie Kanthan CEO at TurinTech
Artificial Intelligence (AI) and generative AI continue to make headlines. As Chat GPT marks its first birthday, the technology behind it, Large Language Models (LLMs), continue to show a wide range of applications and have shown promising results across a variety of use cases and industries. For instance, McKinsey reports that the productivity ...
30 November 2023 /inclusion /predictions Artificial Intelligence and Financial Services
To navigate the complex landscape of channel strategy, Building Societies must consider their core mission of serving diverse customer needs while adapting to changing technological trends. How do Building Societies create the optimal physical channel strategy? Preserving the human touch: Branches can remain a differentiator and a key point of val...
27 November 2023 /people /inclusion Financial Transformation
David Hensley Founder at Enryo Limited
Credit unions are member-owned, non-profit financial cooperatives that provide a wide range of financial services, including everyday banking, and savings accounts, loans, credit cards, and investment products. According to the latest statistics from the Association of British Credit Unions Limited (Abcul), there were 246 credit unions in the UK. ...
23 November 2023 /retail /inclusion Financial Inclusion
Rajat Deshpande CEO and Co- founder at FinBox
Any product is created to fill a gap experienced by an ideal customer persona. Loans, for example, are offered to customers facing financial difficulties or cash flow crunches. However, they often come in such rigid packages that their one-size-fits-all approach may undermine the very purpose for which they were designed. Term loans aim to solve f...
23 November 2023 /startups /inclusion Fintech World
How long does it take Building Societies to update products on the back of rate changes? Rapidly responding to market rate changes is critical for staying competitive, maintaining commercial stability and demonstrating that you are doing the right thing for your members. Speed matters: Being swift in updating your product offerings to reflect rate...
21 November 2023 /people /inclusion Financial Transformation
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