Freddie McMahon Director Strategy and Innovation at DF2020 Ltd
As covered previously, Chatbot Natural Language Processing (NLP) is not underpinned by Artificial Intelligence that is a Singularity, all knowing, god like. Once this is obviously clear then it is important to understand NLP constraints and limitations. The science behind NLP is to take a free-form text or voice utterance, which is a form of B...
08 December 2017 /ai /regulation Innovation in Financial Services
Keith Stonell Managing Director, EMEA at Guidewire
The movie Blade Runner (and the novel it is based on, Do Androids Dream of Electric Sheep?) depicts a future world where artificial intelligence is taking over. It is a striking dystopia where robots – the replicants – have more humanity than their human masters. Reimagining the future of insurance can get a little bleak too. Insurers might be con...
08 December 2017 /ai Fintech innovation and startups
Monica Hovsepian Global Industry Strategist, Financial Services at Opentext
It’s the time of the year that you either love or dread – get-togethers, office parties, decorations, lists for Santa, Starbucks holiday cups. Plus, your email starts exploding with offers for pre and post Black Friday sales. What is really curious to me is the amount of personalized and targeted emails I am receiving these days from retailers. I h...
05 December 2017 /ai /retail
Paul Geiger President & Co-Founder at Theorem Technologies
There has been a lot of hand wringing over the CME Group’s amendments to Rule 553 (“Average Price System”), and for good reason. It’s no easy task for clearing firms, or their clients, to systematically reverse engineer the trade legs associated with average-priced trades. The resulting reliance on manual processes that are time consuming and err...
04 December 2017 /ai Operational Risk Management
The Chatbot market has reached an unbelievable state. It is both over-hyped and under-hyped at the same time. There is no doubt that conversation-as-a-service will become the primary means for humans and machines to interact. The changes will eventually be profound impacting everything. As with any monumental change, the early days are wild as ...
02 December 2017 /ai /regulation Digital Banking Trends
Breana Patel CEO | Thought leader in Bank Risk & Regulations at Bonova Advisory | Risk &Regulatory Advisory
Imagine a capital markets desk of a financial institution where a trader is about to press enter on the keyboard to initiate a market position when a message pops up on the computer screen from a regulatory agency notifying of a compliance violation before the trade is entered. With the emergence of SupTech, that day is closer than you think. As...
27 November 2017 /ai Financial Services Regulation
Retired Member
There is no doubt about it – RegTech is hip. Bankers dangle the word over their working breakfasts, while technology teams slather it on proposals they are seeking funding for, along with its cousin, FinTech. The term is a contraction of “regulatory” and “technology” that seems to have no sense of irony about just how traditionally uncool the two ...
27 November 2017 /ai /regulation
The most common misperception about Chatbots is that Natural Language Processing (NLP) is the only method for delivering conversation-as-a-service. Though this is not true, as covered in earlier articles, it is important to understand some of the NLP limitations. The popularity of Chatbots naturally being able to converse with people generally star...
24 November 2017 /ai /regulation Futuristic Banking
In the face of changing times, Banking and Financial companies might encounter some rough patches in the near term– largely owning to the fact that customer expectations are at all-time high, un-sure digital strategies can be really un-forgiving, channel flux is extreme and speed to market is frankly become ‘maddening’. Today, consumers expect the...
22 November 2017 /ai Futuristic Banking
Sayed Ali Sharafudeen Senior Manager, Customer Analytics at Genpact
When customers walk into their bank, they normally expect to talk to a personal banker or customer manager to discuss their need or issue. With every customer tending to demand personalized relationship with their banks, scalability issues creep in for a branch level personalization for each and every customer. However, retail banking has gone dig...
21 November 2017 /ai /retail Futuristic Banking
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