Branch banking

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/Branch banking

A&L direct strategy leads to new concept branch

The UK's Alliance & Leicester has opened the first of its new concept branches, part of a direct banking strategy it is implementing in a bid to cut costs.

/Branch banking

JPMorgan Chase selects Verifone for customer ID pilot

JPMorgan Chase has contracted with Verifone for the supply of the vendor's PIN-based validation terminals, which it will use to verify customers at its branch counters.

/Branch banking

Branches back in fashion as online growth slows

Over half of UK consumers still visit a bank branch each month, according to a study from Forrester Research, which also shows that ATM and Web banking growth has slowed in the past year.

/Branch banking

Barclays hires Washington Mutual's Deanna Oppenheimer for retail revamp

Barclays Bank has hired Washington Mutual veteran Deanna Oppenheimer to help with the revamp of its retail banking services in the UK.

/Branch banking

Union slams NAB UK branch closures

Financial services union Amicus has slammed National Australia Bank's (NAB) plans to close 31 Clydesdale and Yorkshire bank branches in the UK.

/Branch banking

Dell inks UBS PC supply and support deal

Swiss investment banking group UBS has signed a four year contract, reportedly worth around $50 million, with Dell for the supply and ongoing maintenance of over 30,000 customised desktop and notebooks.

/Branch banking

Vietnam's Indovina Bank to implement i-flex's Flexcube

Indovina Bank, a joint venture between Industrial and Commerical Bank of Vietnam and Cathay United Bank, is deploying i-flex solutions' core banking platform, Flexcube, across its Vietnamese branches.

/Branch banking

IBM and i-flex win $49m Canara Bank contract

India's state-run Canara Bank has awarded a branch automation contract, worth Rs2.15bn ($49.4m), to a joint tender from IBM and i-flex solutions.

/Branch banking

Getronics inks EUR8m Barclays branch technology deal

Barclays Bank has awarded IT services firm Getronics a contract, worth EUR8m, to upgrade counter technology across its 17,000 branches in the UK.

/Branch banking

Bank of Tokyo Mitsubishi introduces telebanking and e-money services

The Bank of Tokyo Mitsubishi is to introduce broadband video conferencing between customers and staff through a network of 'Telebank' terminals at branches.

/Branch banking

Westpac awards Sodexho/Mowlem JV EUR92m facilities management contract

Australian banking group Westpac has awarded a five year facilities management contract, worth EUR92 million, to a 50:50 joint venture firm established by France's Sodexho Alliance and UK-based Mowlem.

/Branch banking

ABN Amro to open network of 'advisory' bank branches

ABN Amro is to open 100 new 'financial centres' this year in an effort to reposition the high street bank branch as an advisory location.

/Branch banking

EDB buys BanqIT Business Applications for NKr50m

Nordic IT services group EDB Business Partner has signed an agreement to acquire BanqIT Business Applications, a Swedish provider of branch automation technology, for NKr50 million in cash.

/Branch banking

NAB to slash 10.5% of global workforce in cost-cutting programme

National Australia Bank is to shed more than 10% of its workforce, cutting around 4200 positions globally, under a sweeping cost-cutting programme that involves back office redundancies in Australia and branch closures in the UK.

/Branch banking

Caixa Galicia signs for Cisco IP telephony system

Spanish savings bank Caixa Galicia has signed a contract with Cisco Systems and BT for the provision of a secure IP-based voice and data network.

/Branch banking

Banks failing to connect with customers via the branch

US banks are missing a significant opportunity to increase sales because of ineffective marketing at branches and call centres says Accenture

/Branch banking

Getronics signs Citizens Bank to Globalfs

US-based Citizens Bank is rolling out Getronics' Web-based retail banking software, Globalfs, across its 1500+ branches.

/Branch banking

Majority of UK consumers unhappy about offshore call centres

Over half of UK consumers are unhappy about banks outsourcing customer contact centres to cheap offshore locations, according to research conducted by Fujitsu Services.

/Branch banking

IBM inks Banco Santander Totta IT outsourcing deal

Banco Santander Totta, the Portugal-based arm of Spanish financial services giant Santander Group, has contracted with IBM for outsourced IT services.

/Branch banking

Wells Fargo Web-enables entire ATM network

US banking group Wells Fargo says its entire network of over 6200 cash machines is now Web-enabled.