Latest opinions that Harriet Christie has shared on Finextra

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Harriet Christie

Chief Operating Officer

Mirrorweb

Member since

06 Jan 2022

Location

Manchester

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Harriet's opinions

The Emoji Challenge: Decoding Digital Intent in Compliance Supervision

Emojis. Once a playful sentence garnish for messages between friends, they’ve now infiltrated business communications, from Slack to Teams, SMS and even emails. And while they may seem harmless, they’re a growing compliance risk that most firms aren’t equipped to handle. In regulated industries, every piece of communication — every “thumbs up” �

07 March 2025 /regulation /wealth RegTech

Left on Read: The Cost of Ignoring iMessage Compliance

Let’s face it: iMessage isn’t just where we share memes, plan dinner, or chat with friends anymore. It’s also where business gets done—and that’s a big deal in financial services. From quick client updates to team decisions, financial professionals have been using mobile messaging apps like iMessage to communicate for years. Convenient? Absolute

06 March 2025 /regulation /wealth RegTech

The Ultimate Guide to Website Compliance in 2025: SEC, FCA, and More

Understanding the Risks of Non-Compliance Failing to meet website compliance standards isn’t just an oversight—it’s a direct threat to your business. Here’s what’s at stake: Hefty Fines: Regulatory bodies are ramping up enforcement. The figures for the second half of 2024 are not yet available, but from July 2023 to June 2024, ASIC imposed $92 m...

13 February 2025 /regulation /wealth Financial Services Regulation

The Hidden Cost of Inheriting Technical Debt from Your Provider

Selecting the right compliance solution is no longer just about ticking regulatory boxes. It’s about future-proofing your organization against the rising tide of risks and inefficiencies. One of the biggest threats hiding in plain sight? Technical debt—and it might already be costing your business more than you realize. According to a 2022 repor...

07 February 2025 /regulation /wealth RegTech

Consumer Duty - A work in progress

The Financial Conduct Authority’s (FCA’s) Consumer Duty officially came into action over a year ago, with an implementation deadline of 31st July 2023 for all new and existing products and services. The regulator favored a phased approach, with different obligations landing at different stages throughout the adaptation. This concluded in July 202

02 October 2024 /regulation /wealth RegTech

Australian Business Communications - B-ASIC instructions

On June 26th 2024, the Australian Securities and Investments Commission (ASIC) released new guidance on its expectations around business communications. This came in the form of Information Sheet 283 and an accompanying Press Release, and signaled the regulator’s intention to raise compliance standards. This heralds a new era in Australian co

22 August 2024 /regulation /wealth RegTech

The Generative Generation - AI, chatbots and financial compliance

In March 2023, SEC Chairman Gary Gensler described Artificial Intelligence as “the most transformative technology of our time, on par with the internet and mass production of automobiles". When any groundbreaking tool arrives, a period of adaptation is required. This is more pronounced for regulators, who need to quickly assimilate enough inf...

11 July 2024 /ai /regulation RegTech

5 Proven Strategies to Streamline Your Compliance Workflow in 2025

Compliance workflows: they're the lifeblood of regulated industries, yet they often feel like navigating quicksand. Let's be honest; no one wants to get bogged down in endless record reviews or patchy tech solutions that create more problems than they solve. But here's the good news: it doesn't have to be this way. With the right strategies, comp

06 June 2024 /regulation /wealth Fintech

Whatsapp Compliance, Self-Reporting, and Ripping off the Bandaid

The Securities Exchange Commission (SEC) is trying to instigate deep cultural change around compliance following a high-profile crackdown on ‘off-channel’ communications. Many firms find themselves in a difficult scenario – a kind of regulatory purgatory where they know that they need to make significant changes to their recordkeeping infrastruct...

09 April 2024 /regulation /wealth RegTech

FINRA Report 2024: Recordkeeping Takeaways

The Financial Industry Regulatory Authority (FINRA) recently released its annual regulatory oversight report for 2024. This has been shared to provide firms with key insights and observations from the regulator’s recent operations, with the aim of improving transparency and strengthening compliance programs for businesses in the finance sector. ...

26 February 2024 /regulation /wealth RegTech