Latest opinions that Steve Morgan has shared on Finextra

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Steve Morgan

Banking Industry Market Lead

Pegasystems

Member since

04 Sep 2019

Location

Reading

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Steve's opinions

Sanctions, Financial Crime and Straight Through Processing: Plugging the Gaps

In the fast-paced world of modern banking, seamless, efficient, and compliant transaction processing is now a requirement to operate effectively, particularly when it comes to meeting regulatory compliance requirements. Over the last few decades, Straight Through Processing (STP) has emerged as a game-changer, allowing banks to automate end-to-end...

15 August 2023 /devops /predictions Banking Strategy, Digital and Transformation

Optimising Service in Banking: Building the backbone for financial service operations

It is no secret that the banking industry has been rapidly digitising for several years now. According to the European Central Bank’s 2023 Banking Supervision report, 61 percent of banks are now embedding their digital transformation budget into their overall IT budget, with approximately 22 percent of their IT budget dedicated towards digitalisat...

10 July 2023 /payments Banking Strategy, Digital and Transformation

Merging Banks Through a Transformation of Sales and Service Operations

Bringing together two financial organisations to offer better value to customers, greater organisational efficiencies and to be a platform for ongoing innovation is quite simply the toughest challenge any financial institution has to face. Notwithstanding the regulatory scrutiny, there are so many moving pieces to work with and you need to minimis...

05 July 2023 /payments /regulation Banking Regulations

Bridging the ESG gap for banking operations

Today, action on environmental, social, and governance (ESG) considerations can no longer be deprioritised when it comes to financial services. Banks in particular are under increased scrutiny to meet ESG targets from both a regulatory and reputational perspective, as well as to keep up with competitors in embedding ESG within the products they of...

03 May 2023 /payments /sustainable Going green

What EU 6th AML/CFT Rules Mean for Banking Technology

While Ukrainian war sanctions have dominated the debate about how banks should tighten KYC-systems, there is a parallel major overhaul of the European Anti-Money Laundering and Combating of Financing Terrorist (AML/CFT) rules underway in 2023. This further adds to the strain on the compliance systems of financial institutions operating across Euro...

13 April 2023 /payments /regulation Banking Regulations

Are CBDCs the future of money and the end of banking as we know it?

In recent years, the world has witnessed a significant shift in the way payments are made. With the rise of digital transactions, more and more countries are exploring the possibility of introducing their own Central Bank Digital Currency (CBDC) and the UK is no exception. First, let's define what a CBDC is. Simply put, it's a digital form of a co...

28 March 2023 /payments /regulation Digital Banking

Modernising Cloud Based Banking Architectures

With a decade-plus of cloud-based services now under our belt, the technology has understandably evolved over time from lift and shift of applications to the cloud to cloud native deployments. The development of modern cloud technologies such as containers, microservice architectures and orchestration have all had implications relative to storage,...

22 March 2023 /cloud Banking Architecture

How AI and ML can drive resiliency for banks and customers

For banks, artificial intelligence (AI) and machine learning (ML) should be more than just buzzwords. Correct application of these technologies to their back-end processes can help facilitate increased operational resiliency, in the process enabling customers to become more financially resilient in an era of widespread economic shocks and increase...

15 March 2023 /devops Artificial Intelligence and Financial Services

Consumer Duty Standards: How Low Code Tech Will Solve the Back-End Challenges

Many will be keenly aware that the UK’s financial regulator the FCA is asking the retail banking sector to drive ahead with applying tougher customer service standards. With the initial July 2023 deadline on the horizon, keeping to their timetable should mean greater adoption of more agile development, low code and automation technologies and tech...

22 February 2023 /regulation Banking Regulations

What the ChatGPT do you know about generative AI in banking?

ChatGPT, while getting much attention, is just the beginning of a new era of using a specific category of AI as a tool for organisations to improve their operations and provide better service to customers. Taking a look at the core of its capabilities, the banking sector is one of the industries that stands to benefit most from the emergence of th...

16 February 2023 /devops Artificial Intelligence and Financial Services

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