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Rethinking micropayments

How do you define a micropayment?

In the early days of the Web a micropayment was defined as 1/1000th of a US dollar. With the Internet providing a shop-front for the sale of small value items - such as a software application or an individual news story - the search was on for an economically viable means of conducting such miniscule transactions. 

But what if we got the price point wrong? Rather than setting the bar as low as $0.001 why not raise the price to a point that more closely matches consumer expectations of value. Metaphorically, when browsing online I might put my hand in my pocket for 50 pence, but anything less than that has me wondering whether it's worth the hassle.

That 50 pence price point correlates closely to Apple's pricing of music downloads through iTunes. In January 2006 the music download average for iTunes was 17.56 million per week.

And now we hear from Steve Jobs that the company is experiencing sales of roughly $1 million per day from the iPhone app store, equating to around $30 million in the month since the app store first opened its doors for business. The average price point? $0.99.

It strikes me that anyone searching for a working example of micropayments in action need no look no further their own iTunes account.

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Comments: (1)

A Finextra member
A Finextra member 14 August, 2008, 07:59Be the first to give this comment the thumbs up 0 likes

Have you asked the artists how much they get?

The problem with the itunes model is that itunes take a rather large slice for their service.

The average for an artist is about 40-45% of the retail price. This means itunes are charging 55-60% to put it on the net and sell it to the consumer. The IT guys out there will be able to tell us how much the web and delivery cost itunes, leaving a rather big and profitable fee on the transaction. This will attract competitors and even sites which are presently resellers of itunes have the opportunity to switch their consumers to another 'supplier' in the future.

I personally don't like the sound quality you get from the ipod, but I know what it should be like, unlike the average teen who's generally partially deaf after a year or two of ipoding their ears with music pumped up loud because it's lost all it's substance.

I don't think the price model is sustainable, given the financial climate we are entering. It certainly isn't sustainable for micropayments. The transit operators will never wear that sort of fee for ticketing for instance. It may not be easy for Apple to have one fee structure for one thing and a lower fee for another product. Eventually someone will wake up. Digital goods and widgets maybe but real world stuff, I doubt it.

Having lived through the 70's, I had a walkman etc, and saw them come and go and I'm sure podding will lose some of it's appeal as times and consumer habits change.

In case you think I'm a fuddy duddy, I was the first to make the connection between the internet and the music CD and the concept of online sales(mid 90's), but alas the record companies were worried about how much I'd make rather than how much they'd make. I told them they'd lose billions if they didn't go with my plan, and of course they thought they could do it themselves when they 'needed to'. I guess we know who was right there.

The question I'd ask in regard to itunes - it's not how many who are buying the tracks and downloading them, it's more about who isn't. I believe the latter group outnumbers the former by a factor of thousands. Musicians will eventually realise this.

Steve Jobs is making nickels and dimes trying to make dollars when he could be making real dollars charging nickels and dimes, if you get what I mean.

I guess he's stuck in the Apple premium marketing mindset and that's the only customers he's going to get. It isn't the way to succeed in these other mass market arena's.

 

Paul Penrose

Paul Penrose

Head of Research

Finextra

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