1068 Results from 2020
Saurabha Sahu Senior Solution Consultant at Wipro Limited
The new edge customers are always looking for something more from the technology that they use. Augmented Reality is a promising technology which is intended to provide not only a comfort but also a greater user experience. Augmented reality (AR) is not just a dreamy technology tool of future, but also a thrive for other disruptive technology tools...
30 September 2020 /inclusion /markets Business Knowledge for IT
Retired Member
Bank debit schemes. Contactless technology. Mobile wallets. Payments technology has evolved at an incredible rate. Even before Covid-19 cash was losing its dominance around the world. Now the coronavirus pandemic has accelerated the global transition towards a cashless economy. Cash is under attack on all fronts, in terms of both its physical use ...
30 September 2020 /payments /startups The Payments Business
Paul Farrington
From the rising importance of digital transformation, we have seen a shift in application security debt within the financial services industry. Although financial organisations tend to have the reputation of having some of the most mature overall cybersecurity practices, and a willingness to invest in modern solutions to protect their data and net...
30 September 2020 /security /cloud
Now more than ever, financial services institutions need to move from legacy operational processes and compete with the fast-moving digital world, by putting a digital customer experience at the centre of their digital transformation game. In this article, we talk about why agile is key to Financial Institutions (FIs) successful digital transformat...
29 September 2020 /wealth /inclusion Fintech
As technology constantly evolves, becomes simpler and more cost effective, it is also simultaneously becoming more accessible to fraudsters. This means we’re seeing a surge in fraud cases. The latest tactic these bad actors are turning to is synthetic identity fraud. In the US, it’s already the fastest growing type of financial crime according to ...
29 September 2020 /identity /crime Digital Identity Management
Steve Morgan Banking Industry Market Lead at Pegasystems
National Customer Service Week is held every year to highlight the importance of customer service within organisations - this year it is being held from Monday 5th through to Friday 9th October. As it approaches, I would like to consider why brilliant customer service has been so critical for banks this year, as well as how financial institutions ...
29 September 2020 /retail /covid-19 Customer Service 2015-2019-2025
During the COVID-19 pandemic, some banks have made it into the press for the wrong reasons – for their poor customer service. In one case, a bank’s customer had passed away after a long period of illness. Her daughter, who had power of attorney, informed the bank of her death and followed up five times to have the funds transferred and old bank acc...
Jeremy Light Co-founder at Fourdotzero
1230 words, 4:50 min read An Orwellian Dystopia As more and more payments become digital, a key question for payment systems architects is how to preserve the privacy of their users. Without privacy, payments systems risk becoming surveillance systems for government agencies and for corporations. In turn these can be extended into control systems ...
29 September 2020 /payments /regulation The Payments Business
Konstantin Rabin Head of Marketing at Kontomatik
High-frequency trading is a financial innovation that deals with the use of computer software tools to carry out numerous transactions at the drop of a hat. It is a fintech and is also known as HFT. It employs the use of complicated algorithms to investigate different business sectors and carry out orders depending on market conditions. Commonly, ...
28 September 2020 /inclusion /markets Financial Inclusion
The banking sector has long been the subject of disruption. In recent years challenger banks such as Monzo have become established in the wallets and on the smartphones of digital natives, while tech giants like Apple, Google and Facebook continue to explore how they can develop their own financial offerings that integrate seamlessly with their co...
28 September 2020 /covid-19 Innovation in Financial Services
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