1147 Results from 2019
Retired Member
With an annual decline in cheque use of 7 percent across the nation, Payments Canada predicts that, by 2020, virtually every business and government office in Canada will have switched from cheques to electronic payments, including prepaid. Companies can eliminate issuing costs, reduce time investment, cheque fraud, cashing costs and more by switc...
04 February 2019 /payments
AI-enabled banking distribution models Whether through chatbots or voice assistants, bank customers are beginning to experience Banking AI and are responding favourably. Initially, the focus of these interfaces is similar to the task-oriented nature of channels that banks already provide. Though conversational interfaces have yet to attain the lev...
04 February 2019 /ai
Following on from my post on a conversational interface framework and the road to conversational interfaces, here's a quick overview of some of the innovators that have taken early advantage of conversational interfaces in banking. Note this isn't just about chatbots, but pretty much the full breadth of conversational interfaces. I tried to cover...
Urvish Macwan Team Leader at Hyperlink Infosystem
Industry 4.0 or digital transformation is a cultural change that our society is experiencing through the use of technology. This concept implies a new organization of the means of production that is completely revolutionizing the processes of the companies of the 21st century. The internet of things, robotics, virtual reality, artificial intellig...
Banking Channels History Customer interaction and channels preferences have experienced significant changes over time and are constantly evolving and expanding across all industries, including banking. To consolidate customer satisfaction and cultivate customer advocacy, banks must endeavour to continue to meet these changing needs through use of ...
Bob Lyddon Consultant at Lyddon Consulting Services
Once again cheques in the UK are facing their demise, this time as a consequence of their being excluded from the New Payments Architecture project, or "NPA". This time it will be a slow and lingering death over a 10-15 year period, as investment is channeled into other services and the cheque service withers on the vine. Ten years ago a ...
04 February 2019 /payments Transaction Banking
Ambrish Parmar Digital Leader, Strategist, at Thought leader and Start-up Advisor
Time to read: 5 minutes to gain a different perspective On a wet Sunday afternoon, I finally got around to ‘sorting out’ the loft. In our home, the loft is a sanctuary for old memories, captured in the form of books, papers, photos and other personal items. As I rummaged through an assortment of boxes, I picked up an old bank passbook. The passboo...
03 February 2019 /retail Banking Strategy, Digital and Transformation
Shailendra Malik SVP - Tech Delivery (Data Platform) at DBS Bank
Each use case that brings Machine learning in play, gets drenched in data. The industry is now waking up to the real challenge of deploying Machine Learning based models in traditional rule-based applications. Machine learning models are data guzzling engines whose accuracy and performance depends on the data quality and continuity. Imagine them a...
03 February 2019 /ai Banking Strategy, Digital and Transformation
Richard Miller Product Owner at RegDefy (MV37)
In a previous article I looked at how Distributed Ledger Technology (DLT) can be applied to the issue of making sure you understand who you are doing business with i.e. Know Your Customer (KYC). The opportunity here is to reimagine what is normally not a differentiating business process by mutualising your operations with your competitors. Unfortu...
02 February 2019 /regulation Blockchain Observations
Bhavesh Vaghela SVP B2B Product and Innovation at Collinson
I hope you all had a great festive period with loved ones and eased into the first month of 2019. Over Christmas I watched Back to the Future I, II, III with my kids (lets face it Christmas is not Christmas without Back to the Future). It got me thinking what would the almanac for 2019 read. So here is my 2019 almanac predictions.. 1. Evolution ...
01 February 2019 Fintech
Welcome to Finextra. We use cookies to help us to deliver our services. You may change your preferences at our Cookie Centre.
Please read our Privacy Policy.