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Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

Is centralization inevitable when making DeFi available to the masses?

In recent years, I have delved into the domains of DeFi (decentralized finance), Web3, blockchain, and cryptocurrencies, building a solid understanding (although far from being an expert) of their underlying concepts and technologies. Nonetheless, I continue to grapple with the business and economic aspects surrounding these innovations. Surprisin...

/crypto Blockchain Observations

Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

The Rise of Embedded Finance: How SaaS Companies Are Transforming into Niche Neo-Banks

In my blog post "The financial sector boundaries are blurring" (https://bankloch.blogspot.com/2022/11/the-financial-sector-boundaries-are.html) I explored the evolution where traditional financial companies are expanding their offerings with adjacent services, while companies from other sectors are also offering more and more financial s...

/startups Embedded Finance

Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

Customer Support as a Strategic Asset: Shifting the Paradigm from Cost to Value

In the financial sector, a significant number of employees work in the Customer Support (Customer Care) department. However, blogs about the financial (Fintech) sector often overlook this department, focusing instead on sales and IT. Instead Customer Support departments are often considered as necessary costs (a cost center) that should be minimize...

/people Fintech, you get me!

Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

In the Blink of an Eye: How the Digital Age Intensifies the Risk of Bank Runs

Recently several medium-sized banks in the US (i.e. First Republic Bank, Silicon Valley Bank and Signature Bank) came into trouble, after their customers lost trust (i.e. the trust of being able to retrieve their money at any moment) in these banks. This resulted in an unstoppable and lightning-fast run on the bank. Analysts call the collapse of S...

/regulation /retail Banking Strategy, Digital and Transformation

Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

Improving Financial Access for Refugees: How Fintechs Can Foster Inclusion

As the world faces unprecedented numbers of refugees (from countries like Ukraine, Syria, Afghanistan, Eritrea, Venezuela…​), it is more important than ever to find structural solutions to improve the financial inclusion of this group, helping them to rebuild their lives and integrate them into their new communities. Unfortunately, traditional fin...

/retail /inclusion Financial Inclusion

Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

Problematic debt - A big taboo in search for a Fintech solution

Taking on debt is not necessarily a bad thing (as long as the debt is used for things to generate wealth), but in the current cost-of-living crisis debt can easily spiral out of control. With an ever-increasing number of people struggling to pay their bills and pay back their debts, problematic debt is a major concern. Unfortunately admitting to d...

/retail /inclusion Fintech, you get me!

Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

Why Customer Centricity is Crucial for Fintech Success: Common Pitfalls to Avoid

Fintech and customer-centricity go hand in hand. The Fintech movement originated from the observation that traditional incumbent banks insufficiently served their customers and focused too much on their own interests. This customer-first focus of the early Fintech pioneers is still at the heart of most Fintechs today, which means also that custome...

/startups Fintech, you get me!

Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

Changing market conditions will revolutionize the Fintech industry

The rapid growth of the Fintech industry in recent years happened in a decade of exceptional economic climate, i.e. extremely low interest rates (close to 0% or even negative), exceptionally low inflation (less than 2%), a flooding of cash by central banks and an abundance of VC cash. This resulted in: Challenging times for incumbent financial p...

/startups /predictions Fintech World

Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

Rental and Sharing-economy - Where does it start and where does it end?

A few years ago everyone was predicting the end of the consumption-economy and the rise of the sharing (and in extension rental) economy. Today, we see definitely a rise in sharing and renting platforms and products as a service, but not to the extend it has significantly changed the regular economy. When looking at the sharing and rental economy,...

/startups /markets Open Innovation Ecosystem

Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

Shared finance - A gap in the industry

In Retail banking most account flows are relatively easy, as usually there is only 1 account holder and in the rare case there are multiple account holders each account holder has full access rights to the account. This contrary to business banking, where much more complex mandate rules are in place. Unfortunately this simplicity in Retail banking,...

/people /retail Banking and Lending Solutions

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