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Thomas Pintelon

Thomas Pintelon Head of Strategy at Capilever

How banks and insurers increasingly push risks towards their customers

In past blogs we have raised awareness of the lack of tooling for clients to properly manage their finances and associated risks. Personal (PFM) and Business Finance Management (BFM) modules are being developed rapidly and keep getting better, but most of these are still limited to a reporting/dashboarding layer. This allows customers to get bette...

/wealth Financial Risk Management

Thomas Pintelon

Thomas Pintelon Head of Strategy at Capilever

Improving traditional credit scoring with a forward-looking approach

Question: Do you know how much your total committed credit exposure is? Traditional credit registries In Belgium when a natural person requests a credit, banks and credit institutions are obliged to consult the central credit register (CKP/CCP) at the National Bank to obtain the existing credit exposure of the individual and check whether the ind...

/retail Financial Risk Management

Thomas Pintelon

Thomas Pintelon Head of Strategy at Capilever

More flexibility in business loans, now more than ever

In a previous blog on whether "credits are not too commoditized" we shared some thoughts on how banks can differentiate more based on offered credit services rather than just interest rate. The blog mainly focused on private purpose loans, but similar trends and needs exist for businesses/SMEs. In this blog we won’t focus on large corpor...

/retail Trends in Financial Services

Thomas Pintelon

Thomas Pintelon Head of Strategy at Capilever

Investing - A spectrum of choices

In our last blog we introduced a number of ways how banks can activate the ever increasing amounts of saving deposits, by turning them into investments. However once customers have taken the decision to activate their money, they still have a variety of investment services and products to choose from. Investment services With regards to investment ...

/wealth Innovation in Financial Services

Thomas Pintelon

Thomas Pintelon Head of Strategy at Capilever

Some novel ways to activate savings and fight economic recessions

With skyrocketing savings all over the world, an economic crisis is difficult to avoid as consumption drops and investments are generally postponed. While at first sight these unused savings seem to be a jackpot for banks in terms of increasing net interest income (= difference between credit interest payable, and debit interests receivable & l...

/wealth /retail Personal Finance

Thomas Pintelon

Thomas Pintelon Head of Strategy at Capilever

Credit scoring - Art or science?

Financial services companies offering credits need to assess the risk they are taking when accepting a credit. This mainly consists of determining the probability that the borrower will not repay the credit, and the amount of money that will be lost in that case. Usually this risk is expressed by respectively the Probability of Default (PD) and the...

/retail /inclusion Financial Risk Management

Thomas Pintelon

Thomas Pintelon Head of Strategy at Capilever

Credit servicing - Much more than just a back-end process

While credit origination is considered as a very customer-centric process, the credit servicing part that comes afterwards is usually considered as a purely operational, back-end process. However, substantial added value and competitive advantage can be reached by a more customer-centric approach during this credit servicing lifecycle. In an earli...

/retail Banking Strategy, Digital and Transformation

Thomas Pintelon

Thomas Pintelon Head of Strategy at Capilever

Credit origination - A lot of innovation on the horizon

While consumer credits are becoming more automated and user-friendly to request, all other credits are often still very manual and labor intensive to originate. In this (relatively long) blog I will try to give a description of the (potentially many) different steps in a credit origination process and how they can be innovated. I will describe the ...

/retail /wholesale Innovation in Financial Services

Thomas Pintelon

Thomas Pintelon Head of Strategy at Capilever

Social distancing and Financial distancing - New counterparty risk models

The impact of the current crisis on counterparty risk models One could argue, that in a similar way that social distancing can limit the epidemic spread in the current health crisis, applying correct counterparty risk measures can prevent the contagion and propagation of financial defaults. Not by excluding companies from doing business, but by he...

Financial Risk Management

Thomas Pintelon

Thomas Pintelon Head of Strategy at Capilever

Living a debt-free life - Utopia or realistic aspiration?

Recent surveys indicate that the biggest aspiration of millennials today is not to buy a house or to get married, but to become debt-free (e.g. Business Insider, New York Life, ...). In the US and UK, many young adults are struggling with enormous student loans, but even in countries where studying is cheaper similar echoes are heard. Millennials ...

/retail Innovation in Financial Services

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