Alex Kreger Founder & CEO at UXDA
In today's competitive financial landscape, exceptional user experience (UX) is not just a differentiator—it's a must. Financial apps and services can either simplify our financial lives or add to our stress. Understanding the psychology behind user behavior is crucial for designing products that are not only functional but also engaging and stres...
21 May 2024 /people /retail Digital Banking
Distinguishing your financial services from competitors is not just an advantage—it's a necessity. Let's explore this concept deeply, showing how modern financial brands can create a significant edge by building digital service advantages on five critical value levels. While many financial brands stick to outdated designs and "copycat" s...
15 May 2024 /retail /devops Banking Strategy, Digital and Transformation
Enter design thinking—an approach that goes beyond mere products to delve deeply into customer experience, transforming everyday banking into an intuitive, engaging, and satisfying journey. How can banks and other financial organizations leverage this innovative approach to not just stay relevant but lead in a fiercely competitive market? This art...
22 April 2024 /retail /devops Digital Banking Trends
Most people can remember a situation in their lives in which they experienced a huge amount of stress when dealing with money. Whether it was a bad encounter with online banking, a struggle when planning a budget or keeping track of spending, the majority of us can relate. But, how often do we wonder about how these situations can impact our lives...
25 March 2024 /people /retail Behavioral Economics in Banking
In a world where the digital revolution is reshaping every corner of our lives, the banking sector stands at a crucial crossroads. The pandemic has not just accelerated the digital transformation in banking; it has made it a do-or-die scenario. As traditional banking models scramble to adapt, a new frontier emerges, one where being digital-first i...
19 March 2024 /retail /sustainable Digital Bank Transformation
Let's go beyond common digital banking trends and highlight the significant impact of design in the financial industry. In this article I review 10 UX design trends that are innovating digital financial products and reshaping principles of how financial interfaces are created and perceived by users. The focus is on driving innovation in banking to...
12 March 2024 /people /retail Digital Banking Trends
How can we design an app that provides a guide for better financial decisions? Users typically invest based on in-app offers, but, to help customers achieve their dreams, we can change that approach. While working on a recent investment product for our client, we found that users needed help first making sense of their investments by setting their...
12 February 2024 /wealth /retail Innovation in Financial Services
Just a year ago there was hype about the Metaverse. Major banks such as Standard Chartered, HSBC, DBS have spent millions acquiring land for virtual brunches in the Metaverse. And JP Morgan even became the first major bank that opened up a lounge in the virtual world of Decentraland. Today everyone is going crazy about spatial computing from Apple...
02 February 2024 /retail /predictions Futuristic Banking
SME owners often face the challenge of adapting business strategy to a highly dynamic environment while simultaneously managing day-to-day financial operations. It's like Formula 1 racers, where only precise and quick decisions can save them from failure. But how exactly can SME banking services help business owners? Find out how a customer-centri...
29 January 2024 /devops /predictions Innovation in Financial Services
According to Fenergo estimates “poor customer experience” is costing financial institutions $10 billion in revenue per year. 36% of financial institutions have lost customers due to inefficient or slow onboarding, and 81% believe poor data management lengthens onboarding and negatively affects customer experience. How do you encourage users to not...
04 January 2024 /retail /devops Banking Strategy, Digital and Transformation
Welcome to Finextra. We use cookies to help us to deliver our services. You may change your preferences at our Cookie Centre.
Please read our Privacy Policy.