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Latest expert opinions

John Bertrand

John Bertrand MD at Tec 8 Limited

Will Payment Service Providers (PSP) prosper going forward?

As domestic payment fees 'go towards zero', how will PSP make any monies from the payments business, especially if the PSP is a non-bank1 and is OpenBanking an opportunity or challenge to PSPs? Taking a look at the PSP market size in the UK in 2022 was £11billion ($13Billon), 20,000 employees and 2,000 PSP(a) companies. The leaders: Worldpay, PayPa...

/payments /regulation Mobile Financial Services (MFS)

John Bertrand

John Bertrand MD at Tec 8 Limited

Understanding why we have non-bank payment providers

Historically banks provided both banking and payment services. In the early days banks held the money in a vault and pay out the money at the branch or use the telegraph network to “wire money” to the client’s payee. Since 2015, eight years ago, the UK has seen half its bank branches (7,000) closed. COVID accelerated the use of online banking and ...

/payments /regulation Fintech

John Bertrand

John Bertrand MD at Tec 8 Limited

Mandated action on multiple parties is needed for APP fraud prevention

Over the last three months, The House of Lords, European Commission and the Payment System Regulator (PSR) published detailed reports and proposals on how to prevent instant payment fraud. It is not easy and requires multiple partners to work together and consumers and business to do their part to stop these escalating frauds by having robust, man...

/payments /regulation The future of Payments in Europe

John Bertrand

John Bertrand MD at Tec 8 Limited

Instant Payment Regulations

Within a month of each other, the UK Payment Systems Regulator (PSR) issued a consultation paper on Authorised Push Payment (APP) scams with the European Commission (EU) issuing a Proposal amending regulations, including SEPA, concerning instant credit transfers in euro. The PSR’s goal is to make it unrelenting for criminals to defraud people usin...

/payments /regulation Digital Bank Transformation

John Bertrand

John Bertrand MD at Tec 8 Limited

Justice for APP Fraud scams

Who should be liable for the monies being scammed out of bank accounts using faster payments? (Authorised Push Payment Fraud: APP Fraud) v Money scammed from bank accounts 2018 to 2021: £1,840 million v Money reimbursed to bank clients from 2018 to 2021: £ 660 million v Money lost to scammers: £1,180 million who reported the scam v Estim...

/payments /regulation Banking Strategy, Digital and Transformation

John Bertrand

John Bertrand MD at Tec 8 Limited

Authorised Push Payment (APP) fraud grew 39% in 2021- little justice so who shot the APP Sheriff?

The scenario: On Facebook, a fake Airbnb website offers accommodation that includes a faster payment deposit of £1,000. It was a scam and the money gone. Airbnb noted it was fake website and says call your bank Refuses any type of reimbursement Facebook advice is call your bank Refus...

/payments /crime Digital Banking Trends

John Bertrand

John Bertrand MD at Tec 8 Limited

Banking Fraud review 2017 to 2021 and 2022 glimpse

Scammers are after your money in your bank account and the latest UKFinance Fraud Report 2022* generated newspaper headlines below: “Britain is £3bn fraud capital of the world: Probe reveals 40m Britons have been targeted by scammers this year... but just 2% of our police are investigating the crime plague”** In fairness, bank fraud – Credit Cards,...

/regulation /crime Innovation in Financial Services

John Bertrand

John Bertrand MD at Tec 8 Limited

Long Finance – The Future of UK Fraud (https://www.zyen.com)

The observation that “The International nature of fraud is not just on the rise, rather it is endemic” sums up the Future of Fraud in a compelling and disquieting manner. There are no simple answers. Imagine in Victim’s Narratives, from the year 2032, “her bank refuses to accept any liability”. This suggests over the next 10 years, “fraud remains ...

/regulation /crime Banking Strategy, Digital and Transformation

John Bertrand

John Bertrand MD at Tec 8 Limited

Scammers are Organised, Persistent and Digital

On seeing what looked like a factual internet reporting on Jeremy Clarkson on Day Time TV making money investing in a company using algorithms, a colleague and I agreed to go 50/50 on the €250 initial minimum investment. After filling in the questionnaire, the scammers called me on the number below and took the €250 fee. Upon re-calling the number...

/payments /crime Financial Services Regulation

John Bertrand

John Bertrand MD at Tec 8 Limited

Burglaries and Cheques are Disappearing

Burglaries and cheques have since 2019 declined 36% and 47% respectively. Since 2019, Faster Payments and APP Fraud have increased by 34% and 73% respectively. These trends show that APP Fraud scams will exceed burglaries before 2024. In 2020, APP Fraud created over 200,000 cases. However this figure does not include 40% of APP scams not reported...

/payments /crime Digital Bank Transformation

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