Kamal Misra Senior Director, Head of Banking at Capgemini Invent India
2020 has been a year fraught with a wild goose chase for fiscal sanity. As the global economy grapples with a massive instability owing to the Covid 19 pandemic, the Financial Services (FS) sector, in particular, seeks to trudge off the beaten track to rediscover value and substance. Leading banks around the world are undertaking restructuring and...
18 November 2020 /wealth /markets Trends in Financial Services
Daniel Fasnacht CEO&Founder at EcosystemPartners AG
Investments that are necessary to innovate and serve customers are no longer sustainable while COVID-19 hastens the need to exploit the potential of digital innovations. Serving customers accurately during unprecedented times requires a new mindset and business model innovations. If banks respond to customer requirements in completely new special ...
06 November 2020 /wealth /inclusion Banking Strategy, Digital and Transformation
Retired Member
Debt issues that arose among millennials largely due to the economic crisis of 2008, have been even worsened during the pandemic. According to the financial report by TranUnion, in Canada, for example, 47% of millennials struggle to pay their credit card bills, followed by 28% of those who need to pay phone bills. Finally, these are individuals wh...
03 November 2020 /payments /wealth Bond Fintech
Joris Lochy Product Manager at Intix | Co-founder at Capilever
Regrettably almost all of us have to deal at one point in time with the passing away of a loved one and the associated financial administration to handle the succession. Obviously this is an emotional activity, where a personalized, empathetic and frictionless service from the bank are essential. When a customer is grieving, the last thing he wants...
02 November 2020 /wealth /retail Digital Banking Trends
The COVID-19 pandemic upended economies and communities worldwide, and unfortunately, the financial implications stemming from the outbreak are expected to last for years as unemployment numbers rise and markets continuously fluctuate. On a personal level, the coronavirus has made it difficult for many parents to maintain a sense of financial norm...
02 November 2020 /wealth /covid-19 Financial Literacy for Kids
Thomas Pintelon Head of Strategy at Capilever
In our last blog we introduced a number of ways how banks can activate the ever increasing amounts of saving deposits, by turning them into investments. However once customers have taken the decision to activate their money, they still have a variety of investment services and products to choose from. Investment services With regards to investment ...
02 November 2020 /wealth Innovation in Financial Services
Four years ago, and continuing until very recently, robo advisory was all the rage. It was impossible to go to any wealth conference without at least one of the speakers expounding the virtues of the technology revolution and how it was going to disrupt ‘established wealth management’. Viewing the industry today, I feel a little cheated… on the su...
27 October 2020 /wealth /inclusion Fintech
With skyrocketing savings all over the world, an economic crisis is difficult to avoid as consumption drops and investments are generally postponed. While at first sight these unused savings seem to be a jackpot for banks in terms of increasing net interest income (= difference between credit interest payable, and debit interests receivable & l...
14 October 2020 /wealth /retail Personal Finance
I am of a generation who can remember the time before you could take your smart phone from your pocket, access an app and immediately see your bank account balances, make a payment or access additional services...whilst walking the dog! Why is this important? Because, as a wealth manager, if you do not offer me similar, immediate access to
14 October 2020 /wealth /inclusion Innovation in Financial Services
Now more than ever, financial services institutions need to move from legacy operational processes and compete with the fast-moving digital world, by putting a digital customer experience at the centre of their digital transformation game. In this article, we talk about why agile is key to Financial Institutions (FIs) successful digital transformat...
29 September 2020 /wealth /inclusion Fintech
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