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278 Results from 2024, /retail

Tim Simon

Tim Simon CEO at Madiston plc

UK Credit Union lending at highest level on record - can their tech cope?

As The Association of British Credit Union declares in its vision statement: “Credit Unions will become the primary source of affordable, high quality and ethical financial services for the people of Great Britain”. To achieve that, they will need affordable, high quality tech. According to statistics released by the Bank of England on 30 August 2...

/retail /inclusion Banking and Lending Solutions

Alex Kreger

Alex Kreger Founder & CEO at UXDA

What if we add sex to financial products like Steve Jobs did?

Modern financial products need more than functionality—they need emotional appeal and user engagement. This principle is especially crucial in financial services. Successful financial apps like Revolut and Cash App thrive by creating charming customer experiences (CX) in banking that go beyond basic functionality. In this article, we will look at

/people /retail Innovation in Financial Services

Steve Morgan

Steve Morgan Banking Industry Market Lead at Pegasystems

AI code generation – what do banks need to know and beware?

In the ever-evolving landscape of financial technology, artificial intelligence (AI) has emerged as a largely transformative force. As banks seek to innovate and improve efficiency, AI-driven code generation represents one of the most promising advancements. However, whilst this technology offers significant opportunities, it also introduces new c...

/ai /retail Artificial Intelligence

Jelle Van Schaick

Jelle Van Schaick Head of Marketing at Intergiro

How to Start a Neobank in 2025: A Step-by-Step Guide for Entrepreneurs

Neobanks have quickly become a driving force in response to the growing demand for personalized, digital-first banking services. With nearly 400 million users projected by 2028 (Statista), there’s never been a better time to shape the future of banking. And with the right approach, entering the market in 2025 can be incredibly rewarding. In this b...

/retail /startups Embedded Finance

William Waid

William Waid CPTO at FICO

Reducing Uncertainty to Improve Customer Decisions

Consistently making better, faster decisions leads to better and more competitive business outcomes. Better customer experiences, retention, customer satisfaction and lifetime share-of-wallet are the goals. Unfortunately, this can be a case of easier said than done. Improving decision-making requires certainty, and that takes effort, innovation and...

/retail Analytics in Banking

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Nagging Harald

Some of my readers have probably wondered how this Harald always manages to go on and on about various digital services. The main reason is that my mission starting in the mid70s at Union Bank of Finland (now Nordea Bank) has been to participate in building digital infrastructures that benefit society-at-large and to promote the actual taking-into-...

/retail /identity Innovation in Financial Services

Dirk Emminger

Dirk Emminger Managing Director at knowing finance

Competition and Cooperation: In an AI-Dominated World (A2)

Over the past ten years, the banking industry has undergone significant change. New technologies, the growing influence of Fintechs, and the involvement of Big Tech in financial services have transformed traditional banking. At the same time, we see rising customer demands: fast, personalized, and digital services are now a must. The central thes

/ai /retail Innovation in Financial Services

Jelle Van Schaick

Jelle Van Schaick Head of Marketing at Intergiro

What the Hell is White Label Banking? And What Is It Not?

Imagine running a fast-growing e-commerce business, and your customers are asking for more than just products—they want a full financial experience with your brand. They want branded checkouts, payment cards, or even a loyalty-driven debit card. But here’s the problem: you’re not a financial institution (FI). So how do you offer these services? T

/retail /startups Embedded Finance

Danielle Kane

Danielle Kane Director of Small Business Banking at Grasshopper

Is Your Bank Holding You Back? 4 Signs It’s Time to Seek a Better Fit

In today's financial landscape, business banking clients are becoming more aware of the importance of choosing the right banking partner, yet many still overlook the crucial task of assessing the stability and reliability of their chosen institution. Recognizing red flags and assessing whether your bank offers the necessary technology and tools...

/retail /startups

Steve Morgan

Steve Morgan Banking Industry Market Lead at Pegasystems

Open banking: Where next for the UK following the King’s Speech?

In 2017, the UK introduced open banking, a concept born from an initiative by the Competition and Markets Authority (CMA) aimed at improving retail banking. The CMA required the nine largest retail banks in the country to open up customer data sharing through secure data portals. As of September 2024, this initiative achieved a significant milesto...

/payments /retail Open Banking

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