239 Results from 2015, /retail
Retired Member
“GAMIFICATION” means making the services or products more enjoyable and motivating for the users. Considering the BANKING is not the most entertaining industry in the eyes of the majority, bankers should work harder to deploy principles of Gamification in Banking. However, this could be done – many nice examples of it, together with many failed on...
05 September 2015 /retail Innovation in Financial Services
The summer tends to be one of the quietest periods for moving house. School holidays and taking a vacation tends to take priority. Yet, according to Quality Conveyancing at Shulmans (QCAS), the past fortnight has been the busiest period for mortgage transactions in the last five years. But the anticipated rate hike (perhaps now due early 2016) is ...
02 September 2015 /retail
It's a while since I wrote here but I felt compelled today. First, there was a reference yesterday to the now famous quote from BBVA CEO, Francisco Gonzalez "In the future, BBVA will be a software company". And then today I saw an article with the opening paragraph stating "Bankers need but one mantra today: 'my bank is a technology...
28 August 2015 /retail
“Video Banking” is one of the hot topics in Digital Banking area for some time. Both Fintech companies and banks are so much interested in this technology to facilitate banking services above the pre-defined limits in banking perimeter. It is usually positioned as the substitute of Face to Face banking. There are many banking services provided vi...
25 August 2015 /retail Innovation in Financial Services
With Reserve Bank of India (RBI) giving in-principle approval to 11 entities to start Payments bank out of total 41 applications, same is being seen as a positive move by RBI towards making banking services available in unbanked areas and a big step towards Financial Inclusion in India. Payment Banks will be able to offer their products and servic...
20 August 2015 /retail Financial Inclusion
The world has been waiting with bated breath for US to open the doors for core banking transformation. Reams have been written (digitally and on papyrus) and good time spent discussing with one objective question, When? My question is Why? Why should a bank that is in steady state of equilibrium unnecessarily assume the risk of transformation. As...
19 August 2015 /retail Transaction Banking
Konstantin Rabin Head of Marketing at Kontomatik
We are living in the times of the trust shift, while some 15 years ago people were afraid to use their credit cards for the Internet transactions, today some customers would rather hide their savings under the pillow than put them in the bank accounts. Consumers of financial products across the globe are losing their faith in banks, and this is wh...
18 August 2015 /retail
Based on several discussions with many banks I had in the last 11 months in the region I found that more and more banks are interested mainly in mobile banking solutions and online banking solutions only come after that. It is not a surprise after all as in the region the mobile penetration is booming similarly to the global trend. Out of 7.219 bil...
17 August 2015 /retail
As the payments space becomes increasingly digitised, we shouldn’t forget the important role that cash still plays in our society. On a global basis both the level of cash in circulation and the value of withdrawals from ATMs remains high, accounting for the bulk of transactions worldwide. Cash currently accounts for 85 per cent of global transact...
13 August 2015 /retail
Oops I guess we have a brand" - Accidental Branding The opposite of intended branding -Awareness, Identity, Advertising and PR as we discussed in Part 1- is what I call "accidental branding" and this would be the total experiences and emotions that a bank has created and responses it has elicited in its customers without meaning t...
12 August 2015 /retail
Welcome to Finextra. We use cookies to help us to deliver our services. You may change your preferences at our Cookie Centre.
Please read our Privacy Policy.