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133 Results from 2007, /retail

Paul Penrose

Paul Penrose Head of Research at Finextra

Chip Mahan's new pet project

Chip Mahan, who stepped down from the post of CEO and chairman of Internet banking vendor S1 in October last year, is setting up a new specialist lending business in Wilmington, North Carolina. Live Oak Banking is on track to receive its charter in July and could open its doors for business within six months. The niche bank will focus on business ...

/retail Where are they now?

Retired Member

Retired Member 

Recovering Bank Charges - 5

See also Recovering Bank Charges - 1Recovering Bank Charges - 2Recovering Bank Charges - 3Recovering Bank Charges - 4Money Saving ExpertBBC Story Yesterday£100,00 fund to fight charges Good news! I first made contact with the bank re: my charges on March 9th, this weekend I finally got my Data Protection release form to allow the bank, which hold...

/retail UK Faster Payments

Nick Hastings

Nick Hastings 

The Final Countdown

On the flight back to London from another successful EBAday (www.ebaday.com) I had the closing video sound track in my head. We aptly selected Europe’s Final Countdown as anyone involved with SEPA will appreciate that the final countdown is well and truly on. Two days later I still had the Final Countdown rocking in my head so I decided to downloa...

/payments /retail EBAday

Paul Penrose

Paul Penrose Head of Research at Finextra

When in Rome...

On a mission to get the non-bank perspective on Europe’s progress towards a Single Euro Payments Area I sat in on a couple of fringe conferences sessions at the EBAday show in Rome. Technology vendors I’d spoken to ahead of the show had promised to stir things up a little, and this they duly did, giving their banking paymasters a good kicking in t...

/retail EBAday

Paul Penrose

Paul Penrose Head of Research at Finextra

A funny thing happened on the way to the Forum

Blogging from Rome at the annual EBAday conference, a European payments forum organised by Finextra and the Euro Banking Association. Delegates attending the show are looking for guidance and insight as the deadlines loom for the creation of a Single Euro Payments Area (Sepa). Sepa was the big draw at last year's inaugural show in Frankfurt and th...

/payments /retail EBAday

Paul Penrose

Paul Penrose Head of Research at Finextra

Pimp my plantpot

How to make friends and influence people: The UK’s Co-operative Bank is promising to donate 20 pence to a children’s charity in return for people who join the bank’s list of friends at its new MySpace page. Now, we all know that buying friends on MySpace is not cool. But the Co-op has cleverly included the pay-per-friend scheme as a natural extensi...

/retail Trends in Financial Services

Paul Penrose

Paul Penrose Head of Research at Finextra

Wells' Web makeover woos punters and analysts

A recent redesign of the Wells Fargo homepage led to a 50% uplift in online applications, more use of key functions such as the account log-in and branch and ATM location tools, and a significant fall-off in search enquiries. The bank’s Internet Services Group used site stats, survey data and internal search information to pick up on customer re...

/retail

Matt White

Matt White North America editor at Finextra

Are the French lazy?

Talking to Diebold CEO Tom Swidarski at the company's Emea Expo this week I was a little taken aback by his blunt answer to my question about last years closure of the ATM vendor's manufacturing plant in Cassis, France. Not for Tom the usual waffle about restructuring, he was quite clear about the reasoning behind the decision, despite union threat...

/retail

Paul Penrose

Paul Penrose Head of Research at Finextra

Who launched the UK's first Internet bank?

Some confusion in the Finextra editorial office this past few days after we received conflicting press releases from Nationwide and the Royal Bank of Scotland both claiming to have launched the UK's first Internet bank ten years ago. So it was gratifying to get an unsolicited update on the issue from the Nationwide press office this afternoon, poi...

/retail

Paul Penrose

Paul Penrose Head of Research at Finextra

We're not in Kansas anymore

A tornado whips through your town and flattens every building in sight – including the local bank. What’s your disaster recovery plan? This was the situation facing 83-year old Greensburg State Bank in Kansas after an F5 tornado levelled its home town on 4 May. In spite of their personal property losses, by Monday, 6 May at 9 am, bank employees ha...

/retail /wholesale

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