Join the Community

22,722
Expert opinions
43,857
Total members
362
New members (last 30 days)
192
New opinions (last 30 days)
28,925
Total comments

Latest expert opinions

clear
clear

174 Results from 2010, /retail

Bob Ford

Bob Ford Vice President at Barcays Bank plc

What Social Interaction Do I Want With My Bank

Ok... I admit, I'm a little late to the party, but.... I have found Twitter. Those who know me may have started to suffer seeing my tweets over the past couple of weeks. On other other hand, as someone who couldn't make it to SIBOS last week, Twitter, I thought, came into its own. Having the chance to see the various comments from delegates kept m...

/retail

Retired Member

Retired Member 

Shock and awe - change is good!

There is the saying that ‘nobody likes change’ and in most cases you can attribute that to the fear of the unknown. Or, it is possible that people may just think that the old ways are better. I was shocked to learn from one of my colleagues that Deutsche Bank is not giving away toy cars at Sibos this year. Children of Sibos attendees across the g...

/sibos /retail Innovation in Financial Services

Brett King

Brett King CEO & Founder at Moven

The Rapid Disintermedation of Retail Bankers

The concept that banking is necessary, but banks are not has often been debated. The question of whether technology advances and new business model results in disintermediation is often dismissed as hype. While the Internet is undoubtedly the most significant technological advanced of the modern age, most retail bankers would argue that this onl

/sibos /retail

Brett King

Brett King CEO & Founder at Moven

SIBOS - Confusion reigns...

If I was to identify one dominant response from bankers at SIBOS this week it is confusion. Not confusion over the event, where to find sessions, or what they are doing here, but confusion over where the banking sector goes next. The fact is, after time immemorial where banking has essentially remained the same, bankers are suddenly thrust into a w...

/payments /retail Innovation in Financial Services

Retired Member

Retired Member 

Sibos 2010: It's all about regulation, trust and recovery...

This week we have witnessed the financial services industry head in droves to Amsterdam for the annual Sibos event. This year, I expect that there will be three key themes shaping the event: Regulation, Rebuilding Trust and Recovery. The aftermath of the financial crisis brought in a cost savings and optimisation era and payments systems have also ...

/sibos /retail Innovation in Financial Services

Retired Member

Retired Member 

The next 12 months for mobile banking...

Customer service is key but resources are a challenge. Mobile banking is one of a handful of new banking services that seemed to come along just as banks withdrew investment in new services and reigned in innovation budgets. However, as we emerge from the crisis there are lots of forces that are currently in alignment, pushing more of the tier one...

/retail

Retired Member

Retired Member 

Sibos - What's all the chitty chatter about?

As the the first day of Sibos draws to a close and it’s time for delegates and exhibitors to pack their bags and head off for the sights and sounds of Amsterdam. But, before my hard working colleagues on the SunGard booth go off and we don’t see them again until 08:00am Tuesday morning, we have time to reflect on the day’s discussions. With more th...

/sibos /retail Innovation in Financial Services

Brett King

Brett King CEO & Founder at Moven

What innovations will rock our world in the next 25 years?

As preparation for my SIBOS Long Now Innotribe sessions next week I've been talking to lots of geeks, thought leaders, bloggers and innovators about what comes next. This is by no means an extensive list, but here are a few of the disruptive innovations that are coming our way in the next couple of decades or perhaps sooner. The end of content, t

/payments /retail Innovation in Financial Services

Retired Member

Retired Member 

Apple, tablet form factor and the banking community

On Monday Apple announced their 2010 Q4 fiscal earnings via their regular open conference call and webcast. The results of their most recent quarter are impressive. Here’s the financials: Record revenue of $20.34 billion (year ago quarter: $12.21 billion) Net quarterly profit: $4.31 billion (year ago quarter: $2.53 billion)

/retail Innovation in Financial Services

Retired Member

Retired Member 

DO HAPPY BANK STAFF LEAD TO HAPPY CUSTOMERS?

When I was playing team sports the last piece of advice from the coach was often “Go out there and enjoy yourselves”. The attitude seemed to be if you were having fun then everything else would fall into place and you would have a successful outcome. Not true, as we all know, but at least you played your heart out until the final whistle. In the m...

/retail

Now Hiring