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3646 Results from /retail

Retired Member

Retired Member 

It takes the biscuit

A new study has found that the quality and type of biscuit presented in a meeting can make or break a deal. A survey of over 1000 UK business professionals conducted by Holiday Inn found that the choice of biscuit supplied with refreshments provides "an integral role in influencing company directors, entrepreneurs and budget holders in boardr...

/retail /wholesale

Alex Noble

Alex Noble Account Director at McAfee

Banks criticised by BBC for automated calls

I'm working in San Diego this week, but over the weekend I was sent an interesting story. The BBC Radio Money Box program has been investigating the use of automated outbound calling by UK banks to chase bad debts. Some consumers claim that this had led to them receiving up to eight calls a day and Privacy International is arguing that this poten...

/retail

Alex Noble

Alex Noble Account Director at McAfee

Software archaeology and financial contact centres

There's an interesting (and brief) post on Grady Booch's IBM blog that got me thinking. Grady Booch, for those unfamiliar with him, is an IBM's Chief Scientist for Software Research but perhaps more importantly developed UML (Unified Modelling Language) and was very influential in the development of Object Orientated programming. I've seen him th...

/retail

Retired Member

Retired Member 

Tackling corporate scepticism towards Sepa

The news that ING and Atos are partnering to provide Sepa-compliant payment services to both banks and coporates followed a report released last week which stated that corporates are still very cautious and sceptical about the Sepa project. The research, released by Celent, points out that corporates "were never invited at the table to put fo...

/payments /retail EBAday

Paul Penrose

Paul Penrose Head of Research at Finextra

Digitally challenged

Finblog's been out of action for the past ten days after suffering a traumatic amputation of the middle finger at the hands of a faulty lawnmower. I'll spare you the gory details, suffice to say the mangled finger-tip was considered not to be viable for transplantation and now resides in a pickle jar somewhere in the dark recesses of Bristol Infir...

/security /retail Whatever...

Matt White

Matt White North America editor at Finextra

HSBC and the not so green credit card

HSBC put out a press release yesterday hailing the US launch of a “green” credit card. Having looked at the details I think it’s safe to say the ecosmart MasterCard is not going to save the planet. The card gives you a ‘reward point’ for every dollar spent – you can then use the points to make donations to various environmental causes. HSBC negle...

/retail Going green

Retired Member

Retired Member 

ID fraudsters targeting wealthy Londoners

The "typical" ID fraud victim in the UK is a high-earning professional, aged between 26 and 45 and a homeowner, according to Experian's dramatically titled 'Victims of Fraud Dossier', which is based on data from 10,000 ID fraud cases. Experian says more than 6000 victims sought help from its "victims of fraud team" during 2007 ...

/security /retail

Alex Noble

Alex Noble Account Director at McAfee

Further thoughts on calling outbound in the UK.....

I'm back from a week's holiday today and I'm catching up on all the news while I've been away. On article that caught my attention was from the Times on 17th May. The business columnist Sathnam Sanghera had a rather good full page article on outbound call centres. What I found interesting about it was that so much on call centres is written as ...

/retail

Matt White

Matt White North America editor at Finextra

McDonald's trials mobile phone coupons

McDonald’s Japan has just launched Kazasu Coupon, a programme that sends digital vouchers to your mobile phone which are redeemed in store by tapping your handset against a contactless POS reader. To take advantage, you just download an application to your phone and register via mobile web, selecting the coupons you want. The system, which is being...

/payments /retail

Retired Member

Retired Member 

US currency set for a makeover

The American Council of the Blind (ACB) claims the US has stubbornly resisted incorporating any changes that would help visually impaired people - including shape, size, texture, or meaningful colour contrast - in US bank notes. But that looks set to change after a federal appeals court upheld a ruling stating that the US Treasury Department discr...

/payments /retail

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