3868 Results from /retail
Keith Russell
It's not easy being a Post Office nowadays! Globally, postal services are being adversely affected by the changing communication preferences of consumers. In the UK, the recently announced 30% increase in postage rates hints at a business model on the brink of disaster. But it’s the state of the United States Postal Service (USPS) that highlight...
02 April 2012 /retail
Brett King CEO & Founder at Moven
In response to the strong demand for us to compete with the main street branch players, our recent efforts at crowdsourcing our business model has led us to investigate a revolutionary new form of branch for the US and UK markets. The new branches which we at Movenbank simply call ‘the space’ is designed to give our rapidly growing customer base t...
01 April 2012 /payments /retail Innovation in Financial Services
In the UK and Australia, account keeping fees are nothing new. In the US, however, since the introduction of the Durbin amendment, many US banks have been moving to monthly fees on checking accounts (we call them current accounts generally outside of the US) for the first time. These moves have resulted in often massive backlash from the public, ...
26 March 2012 /payments /retail Innovation in Financial Services
Retired Member
My top five annoying office phrases that kill your company culture… 1. We are a strong follower This is the perfect cue to exit the office immediately. What does this even mean? How can you be a strong follower? A weak follower makes more sense. What this phrase really means is that your company is afraid to make decisions and be bold with its...
26 March 2012 /retail Finance 2.0
Apple's iPhone has taken over the Blackberry as the mobile handset of choice for tech-savvy financial services workers, according to new research by Avanada. This was reported in a Finextra blog post this morning. They said, the most popular smartphone used in the Financial Services workplace was the Apple iPhone (35%) sneaking ahead of the Blackb...
26 March 2012 /retail
Pat Carroll Founder/Executive Chairman at ValidSoft
The Federal Trade Commission in the US recently released their consumer complaints survey results and for the 12th year running, the number one consumer complaint was identity theft. Whilst this result is arguably predictable, given that it is after all, the 12th time identity fraud has topped the list, what is surprising is the fact that insti
22 March 2012 /security /retail Online Banking
In the Times business section in the UK today, Andrew Haldane, the Financial Stability Director for the Bank of England was quoted as suggesting that we are entering a phase where the banking sector is being reshaped as a result of technology. Haldane pointed to innovations like Kiva, P2P and social collaboration as some of the forces effecting th...
16 March 2012 /payments /retail Innovation in Financial Services
Elizabeth Lumley Global FinTech Commentator at Girl, Disrupted
OK, so some of you may know I spoke at SXSW in Austin, Texas on Monday. But before I get into the gist of what I talked about - I attended three panels - all looking at various angles on the theme of money. Taming the market in your pocket Credit Coins Cash: Social currency and Finance 2.0 The Future of Money As you can guess, most of the panels...
16 March 2012 /payments /retail Finance 2.0
Earlier this week, FSA exec, Martin Wheatley, hit the business pages after suggesting that free banking no longer works in today’s climate. He said “the reality is that if you are providing services free it is being subsidised from somewhere else”. With interest rates so low, he talked about how the industry relies on selling “expensive products i...
15 March 2012 /retail Social Banks
The popularity of shared resource pools in banking over the last decade has been astonishing. Some banks have resource pools for every major job function. Creating groups of the same skillset was supposed to improve efficiency and increase individual output. If workers are doing more, you need less of them, so it was a simple method for reducin...
12 March 2012 /retail Finance 2.0
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