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179 Results from 2017, /retail

Anuj Kumar

Anuj Kumar UK Financial Service Strategy Lead at SAP UK

Real time data is really real!

Imagine if tennis coaches engaged with players and influenced player performance with real time insights during match play. Such an imagination wouldn’t be hard today, now would it? The best part is, that this is real. It has been real in fact for some time. The sports and fitness industry has certainly embraced the power of real time insights, so ...

/retail Innovation in Financial Services

Anthony Walton

Anthony Walton CEO at Iliad Solutions

Rethink your approach to launching new technology

I wonder how many people would agree with the statement that ‘testing is more important than it used to be.’ There are very few people in the payments industry who would argue against the value of testing but there is good reason to put more consideration into how you test new technology and migrations. Up to now, testing has almost always been a ...

/payments /retail Business Knowledge for IT

Retired Member

Retired Member 

For successful banks Digital Advocacy isn’t a job; it’s a state of mind

Have you ever traveled to another part of the world, where people spoke a different language and followed customs that were completely different from what you were used to? Add to that a little jet-lag and local currency confusion, and suddenly you have an elevated heartrate and sweaty palms. It is at times like this when we most need a guide. S...

/retail Disruption in Retail Banking

Milos Dunjic

Milos Dunjic AVP, Payments Innovation Technology Solutions at TD Bank Group

Instead Of Open Banking Should Industry Push For Open Everything?

Open Banking initiatives are bringing technology at the forefront of finance by encouraging (sometimes even mandating) secure underlying account data sharing by banks. The main purpose is to enable third parties, mostly FinTech players, to utilize the open access to banking data, in order to provide value-add service applications that enable consu...

/retail

Retired Member

Retired Member 

Building a case for Banking of Things

Building a case for Banking of Things The networked economy of devices could hold promise for accelerating both banking services and operations to the next level of seamlessness On the one hand, rising operating costs have led banks to explore technologies that could reduce the cost of operations and increase revenue while minimising costs. On the ...

/retail Futuristic Banking

Retired Member

Retired Member 

Is effective cash management the missing link for improving in-branch journeys?

These are challenging times for retail banking operations. The entire financial services industry is undergoing drastic changes - increased regulation, the development of new services, a serious push to open up competition and the rapid adoption of digital channels have come together to create a period of unprecedented change. However, one of the ...

/retail

Ketharaman Swaminathan

Ketharaman Swaminathan Founder and CEO at GTM360 Marketing Solutions

Innovative Fintechs Don’t Need No PSD2 Regulation

[Pink Floyd fans won’t need any explanation for this post's title. As for the others… well, it’s never too late to become fans of Pink Floyd!] The recent buzz around Artificial Intelligence and Machine Learning has spawned the next generation of Personal Finance Management applications. While the forerunners in the cateogory like Mint (now part of ...

/retail

Jamie Campbell

Jamie Campbell Commercial lead at Bud

Open Banking... in 3 minutes

This post is an abridged version of a larger white paper - 20 mins - on Open Banking. What is Open Banking? In this case, Open Banking is a term used to describe two pieces of financial regulation: The competition and Market Authority’s (CMA’s) ‘Open Banking Remedy’ and the European Payment Services Directive 2 (PSD2). These two pieces of regulati...

/retail

Retired Member

Retired Member 

Face-to-face banking has been given a lifeline, but what does it mean for loyalty?

The announcement this month by the Post Office was good news for customers who prefer face-to-face banking. The Post Office said that new, simplified arrangements with the banking industry will enable 99% of UK personal banking customers to do their day-to-day banking in their branches. The arrangement is meant to minimise the impact of banks’ bra...

/retail

Retired Member

Retired Member 

True Omnichannel banking: Much more than skin deep

Today’s consumers are becoming increasingly accustomed to being targeted with special offers and deals by retailers such as Amazon, Google, Booking.com and airline websites who regularly send them relevant and timely purchasing suggestions while they browse for products, as well as straight to their inbox. As it becomes more and more routine for c...

/retail Trends in Financial Services

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