179 Results from 2017, /retail
Nanda Kumar CEO at SunTec Business Solutions
Since the 2016 World Economic Forum, the Fourth Industrial Revolution has become one of the most talked about movements. India is at the forefront with rapid digitalisation across industries. Digitalisation coupled with adoption by a large untapped population is redefining businesses. The Indian economy is proving to be one of the most digitally...
06 March 2017 /retail
Bahman Rezayat Expert system analyst at Maskan Bank of IRAN
Social media Today, social media has become a new and important skill for all, even for those who do not even know a bit about IT. In recent years, access to social media by billions of users around the world, has led modern society and lots of people to concentrate on these kinds of Medias and also makes a considerable popularity, especially amon...
06 March 2017 /retail Social Banks
Retired Member
Before I answer that, let me ask a couple of other questions. How many of us have transferred our nest eggs or life savings to a digital only bank? I suspect the answer to that is an overwhelming majority haven’t. Ok, how about do any of these players claim even 1% of the UK market, 640,000 roughly? Why is that, is there a niggling concern that th...
05 March 2017 /retail
Bhavesh Vaghela SVP B2B Product and Innovation at Collinson
Waiting at the departure gate at Heathrow Terminal 2, dressed as an eskimo as I didn't trust the weather reports for Hamburg! The question I started to explore: Is Payment Service Directive 2 (PSD2) and Open Banking friend or foe for banks? There are 2 key players influencing change, the European Banking Authority (EBA) who have issued PSD2 and f...
02 March 2017 /regulation /retail Innovation in Financial Services
Innovative, modern branches, with a primary focus on offering a digital-based experience in a physical branch, appear to have found a way of keeping the branch a relevant and frequented banking channel, despite the ever-increasing popularity of online and mobile banking. Banks that are considering how their branches could create a unique and stres...
02 March 2017 /retail
Solving Unaddressed Customer Problems While internet and mobile banking have revolutionised the ease of access to banking products, there are occasions where neither digital nor traditional branch banking are accessible options, an issue FNB is determined to resolve in the unbanked rural communities of South Africa. First National Bank recently o...
02 March 2017 /retail Disruption in Retail Banking
Inviting, Innovative and Inspiring Despite the growing preference for digital banking channels, branch banking is far from obsolete, with banks worldwide endeavouring to re-invent the branch experience to increase appeal and convenience for customers. Mindful of the value of digital engagement and the declining need for conventional branches, Po
Evolution Of The Bank Branch – Where Do We Go From Here? While the history of banking can be traced back as far as 2000BC, the advent of modern banking really occurred in the 17th century when banknotes were first issued. Although the first cheques were written in the 1600’s, the first “clearing house” to process cheques between banks was not set ...
The final PSD2 draft regulatory technical standards (RTS) issued by the European Banking Authority last week clearly set out the very limited circumstances in which risk-based assessments may be used in authenticating online transactions. The standards are much more stringent than many had hoped after EBA Chairman Andrea Enria revealed in a speech...
01 March 2017 /payments /retail Transaction Fraud Systems and Analysis
Venkatesh P Co-Founder and Director at Maveric Systems
I had outlined in my previous post the fall in revenue that banks are witnessing across their service lines (you can read it here). The move towards overcoming this drop in revenue needs to go beyond the tried and tested models of cost reduction and margin improvement. Such a move cannot be restricted to the superficial layer of operations, but ne...
01 March 2017 /retail
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