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370 Results from /people

Shahid Mansuri

Shahid Mansuri Co-founder at Peerbits

6 ways to find an offshore development team in 2021

Outsourcing is the new norm for developers to build software products. The vast transformation of the remote work business model has forced businesses to switch to outsourcing. Hiring offshore developers provides businesses access to cost-efficient qualified resources. By outsourcing the development project, companies will obtain qualified profe...

/people /startups

Bart Tompkins

Bart Tompkins Managing Director, Amadeus Payments at Amadeus

How finance teams can proactively manage travel spend before it happens

Controlling how employees spend company funds on travel has been one of the biggest historic challenges for finance teams. Most company spend is governed by purchase orders, with payments made in relation to specific invoices from the company’s own bank. The data is available, transparent and can be analyzed to spot any inconsistencies. But contro...

/payments /people Frictionless Payments

Tomer Guriel

Tomer Guriel CEO at Ezbob

What do US customers really want from their banking providers?

Having seen what’s available in adjacent industries, US consumers and small businesses are demanding a higher level of customer service, a better user experience (UX), and the necessary security measures to keep them safe as the world recovers. By adopting the latest digital solutions, banks and other financial institutions can make sure that they...

/people /retail Banking Strategy, Digital and Transformation

Andrew Stevens

Andrew Stevens Global banking and financial services specialist at Quadient

How banks can improve customer communication, as FOI reports banking nuisance calls rise 35%

This week, the results of a Freedom Information Request to the Information Commissioner’s Office revealed that complaints about banking nuisance calls and texts rose by 35% in 2020. This is particularly concerning as many consumers needed urgent assistance from banks last year as the pandemic took its toll. The data shows that 6,367 complaints wer...

/people /covid-19 Customer Service 2015-2019-2025

Tom Ainsworth

Tom Ainsworth Head of Customer Engagement at Jitterbit

Get on the front foot with a tactical approach to data integration

By Tom Ainsworth, Head of Customer Engagement, Jitterbit Every company on the planet has been rocked by the changes to consumer behaviour prompted by the pandemic. But, while some sectors might struggle to find their feet again post-pandemic, the fintech industry has an opportunity to steal a march. With some agile thinking and tactical choices...

/people /cloud Personal Finance

Vishwanath Thanalapatti

Vishwanath Thanalapatti Analytics at Temenos

Digital Engagement Platform– Is it Banking or Process or Technology?

I was in conversation with a person from a digital engagement platform (DEP) provider, the conversation was all process. As a banker who has grown straddling banking and technology, I realised quickly she had little knowledge of the underlying business workflow. Banking, accepting money for lending is one of the oldest professions, quite versat...

/people /retail Digital Banking Trends

Retired Member

Retired Member 

My Prognosis for Remote Working in Wealth Management

The ship has sailed. Remote working will remain, post-Covid, even in wealth and asset management. The debate now centres around the balance between remote and office working, and the long term effects of each. Schroders was the first London asset manager to take a stance, announcing its decision in August 2020 to offer long-term homeworking. There...

/people /wealth Capital Markets Technology

Lisa Fretwell

Lisa Fretwell Managing Director of Data Services at Experian

Comparison services can help the financially excluded get access to affordable credit

Covid-19 has had a profound financial impact on everyone, with 40% of people experiencing a pandemic-related income shock. While some can fall back on their savings or access credit to soften the blow, it can be much more damaging for those who are financially excluded. This consequence can be severe and far-reaching – affecting someone’s educatio...

/people /inclusion Financial Inclusion

Tejasvi Addagada

Tejasvi Addagada Enterprise Data Head at Fortune 500 financial service provider

A culture of accountability from within - Promotes data privacy and protection for customers

It's natural to take a risk-based approach to data privacy. However, I believe approaching privacy through a benefits-based approach has its own merits. Moreover, by managing customer privacy, there is significant business value derived from the resulting customer confidence and trust in the relationship: At the outset, data privacy management ena...

/people /sustainable Banking Strategy, Digital and Transformation

Heather Lough

Heather Lough associate at Waracle

The benefits of hyper-automation for banking

We know, we know. How many words can technologists add hyper too? But don’t roll your eyes just yet. Trust us, if you work in banking, hyper-automation will likely be the latest buzz word you hear in boardrooms (whether physical or remote) in 2021 and beyond. Let’s find out more! The changing face of banking Deloitte suggests that the post-pandemic...

/people /inclusion

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