338 Results from /people
Retired Member
Swift change has been a common factor across industries since COVID-19. The financial services industry is one of many to have experienced disruption. An unprecedented government response in economic policy, changes to our very way of life, and business adaptation across all markets have all combined to make this pandemic hugely disruptive. With t...
16 September 2020 /people /markets Trends in Financial Services
Lisette Anciaes Senior Account Director at TCA Group of Companies
The COVID-19 pandemic has dramatically reshaped the traditional school experience. Gone are the days of the school cafeteria, with hundreds of teenagers sitting elbow-to-elbow eating and spreading germs. Everything taken away by COVID, however, must be replaced in some form. It is exceedingly likely that these new COVID safety protocols in school ...
09 September 2020 /people /inclusion Financial Literacy for Kids
Thomas Sutter Finance Centre of Excellence at Oracle NetSuite
Our move to remote working has brought about an important realisation for virtual accounting teams – traditional accounting practices are long overdue for change. Suddenly, we’re being forced to assess what works, and what doesn’t. But in order to look forward, let’s consider where we’ve started. The standard accounting processes most businesses us...
08 September 2020 /people /covid-19
Alex Kreger Founder & CEO at UXDA
The digital age has opened more opportunities for development and growth as ever before. This challenges the banks to adopt a new mindset, business approach and innovative technologies to take their services to the next level. Success in tackling these challenges relies on customer trust and loyalty. How to become a loved digital brand that provid...
07 September 2020 /people /retail Digital Banking Trends
Tayo Abinusawa Director at WeAccelerate Ltd
When the global markets strived to contain the spread of Covid-19, many banking and financial institutions (FI) were more determined than ever to emerge successful from the pandemic. Even in the face of seemingly unfavourable macro and microeconomic factors, the focus for financial services firms was embedding resilience, stability and reimagining...
27 August 2020 /people /covid-19 Banking Strategy, Digital and Transformation
Willem Lambrechts Managing Director at Drebbel
Lesson 1 : Sales should be on the top of your business plan! Do you remember the 4 P’s of the marketing mix? Product Price Promotion Place 3 out of the 4 factors refer to sales, only 1 to the product. The sales plan is as important as the product and the financial plan! Sales, as product development, has its cost. Never underestimate it and take ...
26 August 2020 /people /startups Fintech innovation and startups
Keith Stonell Managing Director, EMEA at Guidewire
Insurance brokers have always had a special relationship with their customers, one that some might have felt was impervious to change. Due to the current pandemic and the lockdown measures related to it, brokers, along with many other professionals have had to reimagine the ways in which they do their jobs and interact with their customers. The re...
25 August 2020 /people /covid-19 Digital Insurance Trends
Andrew Beatty Head of Wealth, Retirement & International at FIS
Charles Darwin’s theory suggests that it is not the strongest of the species that survives, nor the most intelligent, it is the one that is most adaptable to change. As the world races towards digital banking, we consider why banks need help to adapt to a digital future. Technology is redefining what’s possible across all sectors. For the most pa...
20 August 2020 /people /retail Banking Strategy, Digital and Transformation
“In 1898, E. St. Elmo Lewis developed a model that mapped a theoretical customer journey from the moment a brand or product attracted consumer attention to the point of action or purchase.” That is the first Google response I received when searching for “sales funnel theory started”. Funnily enough, Lewis did not talk at all about a sales funnel. ...
13 August 2020 /people /startups Digital Sales
You will have done well in the last few months if you have avoided talk of the ‘new normal’ and the paradigm shift many of us have experienced in working practices. In many ways, the changes that have been forced upon us are a good thing. People have wanted more flexibility in their lives for some time and the largely positive experiences many bus...
30 July 2020 /people /covid-19 Digital Insurance Trends
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