395 Results from /people
Retired Member
In recent months the media has built a narrative that sees fintech’s fortune rise, while the City has been hit by a string of bad news stories: most notably the lack of a post-Brexit equivalency deal. The narrative isn’t just a media spin. Serious players, such as TheCityUK, an industry body representing the financial and professional services s...
08 October 2021 /people Fintech
Andrew Beatty Head of Wealth, Retirement & International at FIS
How well do you really know your bank’s customers? Have you met them at all? Do you know where and how they shop, what their interests and aspirations are, or their general state of mind and personal circumstances? You should. But of course, no one has psychoanalysis tools or magical algorithms to find such data on each consumer, to see exactly whe...
07 October 2021 /people /retail Artificial Intelligence and Financial Services
Anthony Hynes President of Global Travel at WEX
The travel industry is showing signs of a rebound in leisure travel with restored optimism after the easing of some lockdown restrictions and the rollout of vaccines across the globe. But the industry is in a significantly different place to before the pandemic, with consumer behaviors having shifted. We’re seeing the emergence of vaccine passpor...
06 October 2021 /payments /people Payments strategies 2015-2020-2030
Amita Choudhary Marketing Manager at Princeton Growth Accelerator
Choosing who to hire is a difficult task. On one hand, the most experienced candidate will almost always be able to offer more in terms of raw output capability. But on the other hand, there are legitimate advantages to hiring younger people and people who are still in college. Especially if the position at hand is temporary, as is the case for su...
02 October 2021 /people Whatever...
Yahya Mohamed Mao Head of Business Development & Marketing at Swiss GRC
While today's world is becoming increasingly cashless, it is hard to imagine living without a bank account. Banking is considered a safe and stable way to manage its finances. Alternative financial services are interpreted as exploitative and risky. As policymakers continue to emphasize the role of financial institutions in the poverty reduction, ...
30 September 2021 /people /inclusion Inclusive FinTech
Before the world went into lockdown my wife arranged a child free weekend for us in London which included spending the night at the silent disco in The Shard. The concept being three DJ’s, Red, Blue and Green, battling it out to get the most listeners, with the headphones glowing Red, Blue or Green to indicate who you were listening to. Like most ...
29 September 2021 /people /wealth Financial Inclusion
Many companies take the ‘big bang approach’ to transformation and more often than not it fails. It also puts incredible pressure on tech teams and can lead to developer burn out in the long run. There is huge pressure on companies right now to retain their talent as we face skills shortages and burn out, so let’s take a look at practical strategie...
20 September 2021 /people /devops Banking Strategy, Digital and Transformation
Kartik Swaminathan Author - 3F: Future Fintech Framework & Founder at Fintastech (Fintech Consulting & Coaching)
In digital world we live in, FinTech’s offers enhanced convenience, experience, transparency & choice to customers. Customer expects better price, faster processing, better access, service and a peace of mind. New technologies like Chatbots, AI / ML, Social Media have somewhat enhanced the experience for customers too. In past IVR’s, call centr...
20 September 2021 /people /retail Customer Service 2015-2019-2025
Steve Morgan Banking Industry Market Lead at Pegasystems
One of the biggest lessons is that banks need to be able to quickly adapt to change. This was evident from the first lockdown, when financial organisations realised they had to reshape their technology set-up almost overnight. It required leaders to ask key questions like “What’s most and least important to our customers?” and “Do we have a good u...
14 September 2021 /people /covid-19 Banking Strategy, Digital and Transformation
Exploring the internet in search of small niche stores is one of the best ways to find amazing deals. It’s also a good way to find B2B e-commerce sites that specialize in fulfilling bulk orders, which can be a godsend if you’re a business owner. However, it’s important to be mindful of security risks and scams when placing orders outside of popula...
10 September 2021 /people Personal Finance
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