391 Results from /people
Steve Morgan Banking Industry Market Lead at Pegasystems
Personalised offers for products and services and timely advice for financial and wealth management, especially with the cost-of-living crisis, are all examples of banks offering tailored services to their customers. Traditionally, financial institutions have delivered this level of service through face-to-face interactions in physical bank branch...
20 May 2024 /ai /people Artificial Intelligence and Financial Services
Mayuri Jain DGM Growth & Strategy at Persistent Systems
From the moment a borrower expresses interest in getting a loan to the final repayment, a bank’s communication strategies shape the customer’s perception of its lending process. Many financial institutions underestimate the impact communication can have on their ability to deliver a positive experience. The moment a borrower feels confused or stre...
14 May 2024 /people /cloud Banking and Lending Solutions
In the rapidly evolving landscape of financial services, credit unions face a unique set of challenges and opportunities. While committed to their member-first ethos and community focus, credit unions must navigate an increasingly digital world. Modernization is not just an option; it’s essential for survival and growth. Here’s how embracing techno...
13 May 2024 /people /cloud Banking
Brandon Spear CEO at TreviPay
Building loyalty with business buyers is challenging in the digital age. With a growing use of self-service and AI-related tools, merchants have to be strategic about making a lasting impression and making the payments process a priority is the perfect place to focus. Highlighting choice and convenience at checkout are necessary when improving the...
25 April 2024 /payments /people
Retired Member
In the complex world of business and entrepreneurship, the journey to success is undoubtedly a collective effort. Empowerment is a cornerstone leadership strategy that plays a pivotal role in fostering a thriving organizational culture. Avoiding the Micromanagement Pitfall Leaders often find themselves tempted by the pervasive allure of micromanag
25 April 2024 /people /startups
Max Koretskiy Investor, Cо-Founder at Blackshield Capital Group
The world of investment and asset management is entering a new era where traditional methods are gradually giving way to innovative technological solutions. This transition, drive not only by technological progress, but also by a change in investor generations, requires the industry to adapt to new realities. This includes stimulating the rapid de...
22 April 2024 /people /wealth Trends in Financial Services
Aleksandra Kitina Head of Marketing at COLIBRIX
One of the key ingredients for success in the fintech industry is a high-performing team. While motivation and inspiration play a key role, there's a deeper layer to creating a team that not only meets, but also goes beyond expectations. If you want to learn more on how to motivate and inspire a fintech team, you can read our previous blog post h...
12 April 2024 /people Change Management
Phil Ashton
Over the last 10 years, there has been a shift away from the outdated, annual performance review model, towards a new, flexible alternative – continuous, or agile performance management. This new approach seeks to replace the formality and rigidity of annual reviews, with a regular cadence of quarterly, or even monthly check-ins that are less f...
09 April 2024 /payments /people Blockchain in Banking and Financial Services
Hemal Jayasinghe Chief Business Officer- Banking Transformation at LTIMindtree
As the fintech sector continues to evolve, businesses are increasingly recognising the transformative potential of artificial intelligence (AI) in optimising operations and elevating customer experiences. Historically, industries, such as FinTech have thrived on transformative tech and have used it to keep pace with changing customer needs. The wi...
08 April 2024 /people /predictions Fintech
Wealth management is an industry with established rules and traditions. For example, one of the first private banks that provided asset management services – the British Coutts – has been operating since 1692. However, recently even this conservative industry is experiencing significant changes. The work of asset managers is complemented by technol...
03 April 2024 /people /wealth Fintech
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