Cards

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Facebook worms into wallets with plastic gift card

Facebook has launched a reusable gift card that people can buy on the social network and send to friends for use at specific retailers and restaurants.

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First direct CEO explains app shortcomings to customers

First Direct CEO Mark Mullen has taken the unusual - and for a bank, refreshing - step of appearing in a video to apologise for the quality of the bank's mobile apps and to promise improvements based on customer feedback.

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ECB seeks to improve online payments security

The European Central Bank has outlined plans to improve the security of Internet payments, requiring firms to beef up their customer authentication processes.

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ACI agrees Online Resources acquisition

ACI Worldwide has agreed to buy online banking and bill payments specialist Online Resources in an all cash deal for $3.85 per share.

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US retailers get option to add credit card surcharge

Shoppers in 40 US states could see a surcharge of up to four per cent added to their credit card purchases from this week.

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Citi CTO: Banks should 'do no harm'

Don Callahan, chief technology and operations officer at Citi discusses Google Wallet learning curves, his personal frustrations with banking and how banks should seek to 'make customers lives easier'.

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Google underwhelms with new Wallet release

Google has rolled out an update to its mobile wallet, with improvements to the user interface, application stability, and battery life, but no sign yet of the major upgrade promised in October last year.

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Tsys power outage hits Canadian Visa cardholders

A power outage at payments processor Tsys caused Visa's network in Canada to go down Monday, leaving customers throughout the country unable to use their cards.

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Ingenico acquires Ogone in bid to become one-stop payments shop

Ingenico is to acquire pan-European online payments firm Ogone from Summit Partners for EUR360 million, underpinning its strategy to become a one-stop-shop for multi-channel payments processing on the high street, on the mobile, and online.

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Non-banks winning the mobile wallet wars

Non-bank competitors are winning the race to provide consumers with easy-to-use mobile wallet and payment applications according to a comparative study conducted by the US-based Carlisle & Gallagher Consulting Group.

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Square COO Keith Rabois makes surprise exit amid allegations of sexual harassment

In a surprise move, Square chief operating officer Keith Rabois has resigned from the San Francisco payment company.

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Citi installs next-gen ATMs in Asia; issues NFC stickers in Czech Republic

Citi has begun rolling out what it calls the "first major redesign of the ATM" since the 1970s, linking the physical and digital banking worlds.

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Turkey's IsBank integrates ATM and mobile for cardless withdrawals

Turkey's IsBank has integrated its mobile banking platform with its ATMs, enabling customers to set up a withdrawal through their handset and then complete it by scanning a QR code on cash machine screens.

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Citibank India unveils mobile card acceptance system

Citibank India has teamed up with local tech firm Ezetap on a Sqaure-like app and reader-based system for turning mobile phones into card payment acceptance devices.

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Brits trust banks more than government to protect them from fraud

Britain's banks may have taken a reputational battering in recent years, but they are still trusted more than the government when it comes to protecting customers from fraud, according to an ACI Worldwide survey.

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Fed preps study on US non-cash payments usage

The US Federal Reserve is set to embark on a major study into the volume and composition of electronic and cheque payments as it bids to gain insight into a rapidly evolving landscape.

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PayPal's bid for the high street gets big boost from NCR

PayPal has struck a deal with NCR that will give users more options to pay with PayPal at the checkout.

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With online spending soaring, Visa Europe targets mobile in 2013

Following the dramatic rise of e-commerce, which now accounts for 20% of all spending on its cards, Visa Europe is turning its attention to the mobile phone, predicting that a third of Europeans will be using its V.me digital wallet by 2020.

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PayPal's assault on the high street picks up pace

PayPal's move into the world of bricks and mortar is picking up pace, with the company now reporting that 23 large US retailers are able to accept payment by PayPal at the check-out.

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Amex slashes 5400 jobs in face of 'digital revolution'

American Express has outlined plans to cut around 5400 jobs this year, mainly in its travel business, as it seeks to cut costs and restructure to deal with a "digital revolution".