Branch banking

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/Branch banking

ABN Amro to open network of 'advisory' bank branches

ABN Amro is to open 100 new 'financial centres' this year in an effort to reposition the high street bank branch as an advisory location.

/Branch banking

EDB buys BanqIT Business Applications for NKr50m

Nordic IT services group EDB Business Partner has signed an agreement to acquire BanqIT Business Applications, a Swedish provider of branch automation technology, for NKr50 million in cash.

/Branch banking

NAB to slash 10.5% of global workforce in cost-cutting programme

National Australia Bank is to shed more than 10% of its workforce, cutting around 4200 positions globally, under a sweeping cost-cutting programme that involves back office redundancies in Australia and branch closures in the UK.

/Branch banking

Caixa Galicia signs for Cisco IP telephony system

Spanish savings bank Caixa Galicia has signed a contract with Cisco Systems and BT for the provision of a secure IP-based voice and data network.

/Branch banking

Banks failing to connect with customers via the branch

US banks are missing a significant opportunity to increase sales because of ineffective marketing at branches and call centres says Accenture

/Branch banking

Getronics signs Citizens Bank to Globalfs

US-based Citizens Bank is rolling out Getronics' Web-based retail banking software, Globalfs, across its 1500+ branches.

/Branch banking

Majority of UK consumers unhappy about offshore call centres

Over half of UK consumers are unhappy about banks outsourcing customer contact centres to cheap offshore locations, according to research conducted by Fujitsu Services.

/Branch banking

IBM inks Banco Santander Totta IT outsourcing deal

Banco Santander Totta, the Portugal-based arm of Spanish financial services giant Santander Group, has contracted with IBM for outsourced IT services.

/Branch banking

Wells Fargo Web-enables entire ATM network

US banking group Wells Fargo says its entire network of over 6200 cash machines is now Web-enabled.

/Branch banking

Wells Fargo to roll out Carreker cheque image capture at the branch

US bank Wells Fargo is deploying Carreker Corporation's Source Capture Branch OTC software to enable counter staff across its 3300 branches to capture cheque images.

/Branch banking

NAB shakes up UK operations

National Australia Bank is to overhaul its UK banking operations, cutting costs and streamlining back office processes at its Yorkshire Bank and Clydesdale Bank franchises.

/Branch banking

Allied Irish signs for IBM software and services

IBM has won a contract to provide Allied Irish Bank (AIB) with software and managed services including its Lotus iNotes browser-based collaboration and messaging product, which will be rolled out to 12,500 bank staff over the coming year.

/Branch banking

Web security fears hinder move to online banking - BT

Around a third of UK consumers cite security fears as the main reason for not using the Internet to manage their finances, according to research conducted by BT.

/Branch banking

Alliance & Leicester signs multi-channel document contract

Alliance & Leicester is using technology from Thunderhead to automate the creation and assembly of new customer, personal loans and current account documentation in print and via multiple electronic channels.

/Branch banking

Northern Trust contracts with Getronics for new teller system

Canadian financial firm Northern Trust is to implement a new branch teller system from Dutch vendor Getronics under an initiative to improve customer service and introduce over-the-counter cheque image capture.

/Branch banking

British branches are the busiest in Europe - Datamonitor

The UK's bank branches are the most crowded in Europe, serving on average over 5000 people per site - more than five times the average in Spain - according to the latest research from Datamonitor.

/Branch banking

UK banks in the midst of online revolution says A&L

Consumer acceptance of remote, direct banking methods for day to day transactions is set to accelerate, according to a new report, 'Banking 2020: Future Trends', commissioned by Alliance & Leicester.

/Branch banking

Svenska Handelsbanken implements Wincor Nixdorf thin client technology

Swedish bank Svenska Handelsbanken is implementing Net-centric thin client technology from Wincor Nixdorf to remotely access and control peripheral systems - such as printers, card readers and safes - across its branches.

/Branch banking

Bank of America begins roll out of Cisco VoIP telephony technology

In one of the largest VoIP implementations of its kind, Bank of America has begun deployment of Cisco Internet Protocol (IP) telephones across 180,000 desktops at its 5800 branches and office locations in the US.

/Branch banking

ING Romania rolls out Wincor Nixdorf systems in self-service branch

ING has opened a self-service branch in Romania equipped with Wincor Nixdorf's ProCash 3100 cash recycling system and ProConsult 2000 self-service system.