In today’s world, consumers expect everything to be personalized catering to their met and unmet needs. Onus is on the enterprises to figure a way to deliver a personalized experience such as target offering and services to stay as the market leaders. Contact centers have always played a subtle role in establishing the brand asides the usual Marcom...
20 August 2019 /ai Customer Service 2015-2019-2025
Bob FordVice President at Barcays Bank plc
Satish KumarVice President at Image InfoSystems
Chris PangopoulosVice President at DNB Bank
Freddie FrithVice President at Corlytics
Melba MontagueHead of Financial Services at Genpact
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