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Artificial Intelligence and Financial Services

Artificial Intelligence and Financial Services

Victor Martin

Victor Martin CMO at SquareRoot

AI and Customer Experience in Fintech: Personalizing Financial Services

Customer experience encompasses all customer touchpoints with a company, including pre-purchase interactions, the purchasing process, and post-purchase support. With the help of AI, Fintech companies are personalizing financial services need to provide a more customer-centric experience. In this blog post, we will dig into how AI reshapes customer ...

/people /startups

Simon Thompson

Simon Thompson Head of Data Science at GFT

ChatGPT: Making things safer

In part-one of this blog I examined the new and powerful technology that is ChatGPT. In this second and final part, I explore what best practices are required to make its use as safe and secure as possible. It is pretty clear that we are not going to put ChatGPT back in the bottle. The techniques used to create it are well known, and although the...

/security

Dorel Blitz

Dorel Blitz VP Strategy & Business Development at Personetics

How banks can unlock the power of hyper-personalisation to maximise customer financial wellbeing

Banks find themselves thrown “back to the future”. After more than a decade of record-low rates, suddenly higher central bank base rates mean interest rates are on the rise and bank customers are starting to shop around for the best place to park their money. Yet the traditional tactics banks have historically used to retain and grow their custome...

/retail /cloud

Retired Member

Retired Member 

The Costly Consequences of Unethical AI Whisperer

Yes.. I am talking about the AI applications - our myriad AI applications and upcoming ones whispering to humans about what to do…. how to do it…but not about the whisperers who interact with the AI chatbots. According to IDC predictions, the global AI market could reach over $500 billion by 2024 – a more than 50% increase

/security /regulation

Nathan Stevenson

Nathan Stevenson CEO and founder at ForwardLane

Unlocking the potential of GPT technology for financial advisors

Financial advisors are increasingly turning to technology to help them provide the best advice for their clients in the most efficient manner possible. One of the most effective tools for this task is Generative Pre-trained Transformer (GPT) chatbot technology. GPT technology can provide tailored guidance that takes into account individual client ...

/wealth

Akshay Berry

Akshay Berry Manager at Infosys Limited

Augmenting with AI: Exploring new possibilities in BFSI

Evolving customer preferences and the emergence of digital disruptors are rapidly changing the banking landscape. As banks evolve from a banking as a product model to an ecosystem experience, changes are necessitated to business processes, IT Architecture, as well as operating model. With increasing focus on efficiency and experience, digital tech...

/predictions

Iain Swaine

Iain Swaine Director EMEA, Global Advisory at BioCatch

A new era of consumer protection: the proposed regulation that has UK banks on alert

Iain Swaine, Global Advisory Director EMEA, BioCatch and Katie McKenzie, Engagement Manager EMEA, BioCatch The financial industry is preparing itself for a surge in Authorised Push Payment (APP) scam reimbursements. Why? Because the statistics speak for themselves. In the UK alone, APP scams cost consumers close to £250 million in the first half of...

/regulation /crime

Marc Smith

Marc Smith Founder and CTO at Conpend

Optimising trade finance: shifting the sanctions-checking burden to technology could be the solution

Navigating complex, overlapping sanctions is placing renewed pressure on banks’ compliance operations and putting the trade finance industry to the test – again. Marc Smith, founder and CTO at Conpend, shares frontline insights on the current sanctions environment, the impact on trade finance, and the innovative digital solutions that are taking o...

/regulation /crime

Anna Becker

Anna Becker CEO and Co-founder at EndoTech

Dr. Anna Becker from Endotech on What AI Has to Say About the Latest Bitcoin Surge….or Bubble

It's 2021 all over again, at least for veteran cryptocurrency Bitcoin. After tanking in the wake of the FTX scandal last fall, Bitcoin– as well as some other crypto currencies – have rebounded nicely, up over 67% in 2023. It's almost as if the nightmare of 2022 was just that – a nightmare that we've all woken up from. Crypto may be a new kind of a...

/crypto /markets

Last Feremenga

Last Feremenga Director of Applied AI Research at Saifr

ChatGPT and its successors still need a helping hand

Last November ChatGPT, a chatbot developed by the research lab OpenAI, reached the million-subscriber mark just a week after its launch. I could not resist the allure and signed up. When I asked the bot to write a blog for a company executive on the future of crypto markets, I was impressed with the results. The response recognized current specula...

/regulation /markets

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