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Artificial Intelligence and Financial Services
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Victor Martin CMO at SquareRoot
Customer experience encompasses all customer touchpoints with a company, including pre-purchase interactions, the purchasing process, and post-purchase support. With the help of AI, Fintech companies are personalizing financial services need to provide a more customer-centric experience. In this blog post, we will dig into how AI reshapes customer ...
29 April 2023 /people /startups
Simon Thompson Head of Data Science at GFT
In part-one of this blog I examined the new and powerful technology that is ChatGPT. In this second and final part, I explore what best practices are required to make its use as safe and secure as possible. It is pretty clear that we are not going to put ChatGPT back in the bottle. The techniques used to create it are well known, and although the...
20 April 2023 /security
Dorel Blitz VP Strategy & Business Development at Personetics
Banks find themselves thrown “back to the future”. After more than a decade of record-low rates, suddenly higher central bank base rates mean interest rates are on the rise and bank customers are starting to shop around for the best place to park their money. Yet the traditional tactics banks have historically used to retain and grow their custome...
19 April 2023 /retail /cloud
Retired Member
Yes.. I am talking about the AI applications - our myriad AI applications and upcoming ones whispering to humans about what to do…. how to do it…but not about the whisperers who interact with the AI chatbots. According to IDC predictions, the global AI market could reach over $500 billion by 2024 – a more than 50% increase
14 April 2023 /security /regulation
Nathan Stevenson CEO and founder at ForwardLane
Financial advisors are increasingly turning to technology to help them provide the best advice for their clients in the most efficient manner possible. One of the most effective tools for this task is Generative Pre-trained Transformer (GPT) chatbot technology. GPT technology can provide tailored guidance that takes into account individual client ...
13 April 2023 /wealth
Akshay Berry Manager at Infosys Limited
Evolving customer preferences and the emergence of digital disruptors are rapidly changing the banking landscape. As banks evolve from a banking as a product model to an ecosystem experience, changes are necessitated to business processes, IT Architecture, as well as operating model. With increasing focus on efficiency and experience, digital tech...
06 April 2023 /predictions
Iain Swaine Director EMEA, Global Advisory at BioCatch
Iain Swaine, Global Advisory Director EMEA, BioCatch and Katie McKenzie, Engagement Manager EMEA, BioCatch The financial industry is preparing itself for a surge in Authorised Push Payment (APP) scam reimbursements. Why? Because the statistics speak for themselves. In the UK alone, APP scams cost consumers close to £250 million in the first half of...
04 April 2023 /regulation /crime
Marc Smith Founder and CTO at Conpend
Navigating complex, overlapping sanctions is placing renewed pressure on banks’ compliance operations and putting the trade finance industry to the test – again. Marc Smith, founder and CTO at Conpend, shares frontline insights on the current sanctions environment, the impact on trade finance, and the innovative digital solutions that are taking o...
03 April 2023 /regulation /crime
Anna Becker CEO and Co-founder at EndoTech
It's 2021 all over again, at least for veteran cryptocurrency Bitcoin. After tanking in the wake of the FTX scandal last fall, Bitcoin– as well as some other crypto currencies – have rebounded nicely, up over 67% in 2023. It's almost as if the nightmare of 2022 was just that – a nightmare that we've all woken up from. Crypto may be a new kind of a...
28 March 2023 /crypto /markets
Last Feremenga Director of Applied AI Research at Saifr
Last November ChatGPT, a chatbot developed by the research lab OpenAI, reached the million-subscriber mark just a week after its launch. I could not resist the allure and signed up. When I asked the bot to write a blog for a company executive on the future of crypto markets, I was impressed with the results. The response recognized current specula...
24 March 2023 /regulation /markets
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