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Artificial Intelligence and Financial Services
Trade finance supports the movement of goods around the world. It is underpinned by a parallel exchange and review of documents, from letters of credit to bills of lading. While some parts of the supp...
According to The Business Research Company, the financial services market—encompassing everything from insurance and payments to lending and money management—is expected to reach $28.5 trillion by 202...
Some of the technologies that are changing the payments industry. Blockchain: Pending some of the technological and regulatory hurdles blockchain has great potential. Distributed ledger technology al...
It’s been a challenging couple of years for most of us, and banks have come under specific pressures as they adapt to working from home, new and increased security threats and greater pressure to pres...
Artificial intelligence (A.I.) is heavily used in Big Data and when it comes to the analysis of customers’ behaviour. There’s also anti-money laundering (AML) AI; it’s used to fight financial crime an...
Having covered the importance of defining algorithmic fairness in an earlier article, I would now like to discuss the factors that can lead to model unfairness in more detail. Data and Bias Data coll...
How well do you really know your bank’s customers? Have you met them at all? Do you know where and how they shop, what their interests and aspirations are, or their general state of mind and personal ...
For years, financial institutions have been using automated monitoring procedures to make their processes for detecting money laundering and terrorist financing as effective and efficient as possible....
Conversational AI has huge potential for improving customer service and overall customer experience in the retail banking sector. Customer experience remains an area where traditional banks lag behind...
Digital selling was part of the sales structure long before the pandemic started, but emphasis on digital interactions with customers became even more crucial when in-person meetings disappeared at th...
In early 2021, the Reddit message board WallStreetBets upended Wall Street. In the process, it highlighted the power of democratic trading applications like Robinhood, and its Reddit-inspired investo...
Keeping track of changing regulations is one of the biggest challenges regulated firms face today. Whether it’s the banking industry, the insurance industry, or the legal industry, it’s not easy for